InforWFM Helps King Fahad Medical Cityto Boost Staff Productivity

Healthcare Focused Workforce Scheduling Application to Improve Quality of Care and Reduce Costs for Largest Medical Complex in Middle East

Riyadh - June27, 2013 - Infor, a leading provider of business application software serving more than 70,000 customers, today announced that King Fahad Medical City (KFMC) in Saudi Arabia has deployed Infor Workforce Management (WFM). The solution is expected to enhance quality of care and productivity for the hospital, through facilitating open shifts to be filled more quickly,matching skills to assignments more thoroughly, andlowering labor costs.

News points

In order to improve visibility of scheduled versus work time, and expedite schedule creation,King Fahad Medical Citydecided to invest in a workforce scheduling application thatwould automate processesand provide real-time notifications to quickly fill open shifts.
Infor WFM was selected based on its highly specialized capabilities focused on the healthcare sector, as well as the local skills and support of Dubai-based consultancy and Infor partner, E3.
Supporting 2500 users at the hospital, Infor WFM now enables King Fahad Medical City to adjust staffing more quickly in line with demand, so that staff qualifications, proficiencies, certifications and licenses are more properly matched to the assignment.
The accuracy and visibility afforded by Infor WFM helps improve employee and patient satisfaction, while reducingrisk and enhancing compliance measures.

King Fahad Medical City(KFMC) quote
"We continuously strive to deliver the highest quality care at the lowest possible cost and in our quest to improve both employee productivity and satisfaction, we simply couldn't sustain our manual scheduling system," comments Dr. Khalid Alodhaibi,Executive Director for Health Informatics and Information Technology (HIIT), KFMC. "Infor WFM enables us to lower costs and speed up employee scheduling so that we can make changes in real-time and download reports at any point to ascertain how efficiently we are performing.

Crucially, it also allows us to deploythe right skills and certifications in the best way, and enhance retention, boosting quality of care in the process."

Infor quote
"While quality care is the primary goal in any healthcare environment, it must be delivered in the most efficient way," comments David Allcock, Vice President, Global Healthcare, Infor. "However this seeming dichotomy is impossible to achieve with generic software. Infor'sapplications include the capabilities to meet challenges specific to the healthcare sector - built-in - not bolted on.Infor WFM helps organizations lower costs, boost productivity and support quality care and compliance, assisting the leading hospitals and medical centers across the world to be the best in their respective fields."

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About Infor
Infor is fundamentally changing the way information is published and consumed in the enterprise, helping 70,000 customers in 194 countries improve operations, drive growth, and quickly adapt to changes in business demands. Infor offers deep industry-specific applications and suites, engineered for speed, and with an innovative user experience design that is simple, transparent, and elegant. Infor provides flexible deployment options that give customers a choice to run their businesses in the cloud, on-premises, or both. To learn more about Infor, please visit www.infor.com.

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