Another World Class Innovation from InterContinental Hotels Group in Oman
Reinforcing their commitment to customers; Intercontinental Hotels and Resorts have launched a new facility at Seeb International Airport; designed to ensure their customers are welcomed to Oman in style.
The recently opened desk will service all IHG Oman hotels including the 6* Al Bustan Palace, the InterContinental Muscat, the Crowne Plaza Muscat, the Crowne Plaza Sohar and the Holiday Inn Al Medina.
IHG customers will receive around the clock assistance regardless of their flight times. A team of 7 fully trained professional IHG staff will be available to look after a range of requirements from meet and greet facilities and on the spot hotel reservations to the arrangement of airport transfers with a fleet of Mercedes courtesy of Mark Tours.
Mr Antonio Zamora, Area Director of Operations for the InterContinental Hotels Group stated; "Customer service is and always has been a number one priority for IHG in Oman. The group is committed to continuous innovation to ensure our customers receive the highest service standards."
"This recent initiative is an important development here in Oman. The recent surge in inbound tourism shows great potential and at IHG we are dedicated to ensuring that all of our guests experience true Omani hospitality from the minute they arrive at Seeb Airport."
Other services offered at the IHG Airport desk include; Airport Registration, so guests don't have to register at hotel and direct liaison with the hotels to ensure speed and effortless booking for guests.
-Ends-
InterContinental Hotels Group PLC of the United Kingdom [LON:IHG, NYSE:IHG (ADRs)] is the world's largest hotel group by number of rooms. InterContinental Hotels Group owns, manages, leases or franchises, through various subsidiaries, over 3,600 hotels and 537,500 guest rooms in nearly 100 countries and territories around the world. The Group owns a portfolio of well recognised and respected hotel brands including InterContinental® Hotels & Resorts, Crowne Plaza® Hotels & Resorts, Holiday Inn® Hotels and Resorts, Holiday Inn Express®, Staybridge Suites®, Candlewood Suites® and Hotel IndigoTM, and also manages the world's largest hotel loyalty programme, Priority Club® Rewards.
InterContinental Hotels Group offers information and online reservations for all its hotel brands at www.ichotelsgroup.com and information for the Priority Club Rewards programme at www.priorityclub.com.
For the latest news from InterContinental Hotels Group, visit our online Press Office at www.ihgplc.com/media.
© Press Release 2007
