Customers of HSBC are being warned not to reply to fraudulent e-mails asking for their account details. Some customers have reported receiving these messages that appear to be from HSBC but are, in fact, sent by impostors.
"We would like to warn our customers that HSBC never sends e-mail nor SMS requesting customers to provide such information. We advise our customers not to respond to such requests," said Lester Wynne Jones, Head of Personal Financial Services, HSBC Bank Middle East Limited.
"We are carrying warning and general information on our website www.uae.hsbc.com and will post stickers on all ATMs advising customers of this fraud. Meanwhile, any customers who have responded to such requests or have any enquiries or doubts are requested to call our 24-hour Phone Banking Service on 800 404442," he stated.
-Ends-
Notes to editor
1. HSBC Bank Middle East Limited
HSBC is the largest and most widely represented international bank in the Middle East. HSBC Bank Middle East Limited has 32 branches throughout the United Arab Emirates, Oman, Bahrain, Qatar, Kuwait, Jordan, Lebanon, and the Palestinian Autonomous Area, including an offshore banking unit in Bahrain. This extensive regional coverage is strengthened by another member of the HSBC Group HSBC Bank Egypt SAE, and by its associated companies, The Saudi British Bank and British Arab Commercial Bank Limited. In addition to its Middle Eastern network, the Bank has a representative office in Tehran, Iran.
2. HSBC Holdings plc
HSBC Bank Middle East Limited has been a principal member of the HSBC Group since 1959. Serving over 125 million customers worldwide, the HSBC Group has around 9,500 offices in 76 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa. With assets of US$1,502 billion at 31 December 2005, HSBC is one of the world's largest banking and financial services organisations. HSBC is marketed worldwide as 'the world's local bank'.
Media enquiries to Dina Kotby
Press and Communications Executive
tel 04 3906634
email: dinakotby@hsbc.com
Press Release 2006
