27 May 2003
The Vice Chairman of HSBC Bank Middle East, Abdul Jalil Yousef Darwish, formally opened HSBC’s second “instore” Customer Service Centre in Dubai on 27 May. The Centre is located in Spinneys supermarket located at the Mercato shopping mall in Jumeirah, Dubai. The first Centre was opened last year in Spinneys supermarket on Trade Centre Road in Dubai.
Customers visiting the Centres are able to submit applications to open accounts and apply for loans, credit cards, and chequebooks. Cash deposits and withdrawals will continue to be available 24 hours a day at HSBC ATMs co-located with the Centres and elsewhere in the UAE.
“HSBC’s Customer Service Centre offers maximum convenience backed by experienced staff,” said Abdul Jalil Yousuf Darwish. “Our new approach, which has proved successful in Jordan and Oman in the Middle East and in many other parts of the Group, is appealing to customers who find it most convenient to combine their banking with their daily shopping. They can take advantage of our extra banking hours in the Customer Service Centres to discuss their financial needs including loans, insurance and investments in a relaxed and friendly environment. HSBC plans to open additional Centres in the near future.”
The Customer Service Centres are open between 8am and 10pm, 7 days a week.
-Ends-
Notes to editors:
1. HSBC Bank Middle East
HSBC is the largest and most widely represented international bank in the Middle East. HSBC Bank Middle East has 31 branches throughout the United Arab Emirates, Oman, Bahrain, Qatar, Jordan, Lebanon and the Palestinian Autonomous Area, including an offshore banking unit in Bahrain. This extensive regional coverage is strengthened by another member of the HSBC Group HSBC Bank Egypt SAE, and by its associated companies, The Saudi British Bank and British Arab Commercial Bank Limited. In addition to its Middle Eastern network, the Bank has a representative office in Tehran, Iran.
2. HSBC Holdings plc
HSBC Bank Middle East has been a principal member of the HSBC Group since 1959. With over 9,500 offices in 80 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa and assets of US$ 759 billion at 31 December 2002, the HSBC Group is one of the world’s largest banking and financial services organisations.
Media enquiries to Steve Martin,
Regional Manager Corporate Affairs,
HSBC Bank Middle East
Tel 04 3906631.
The Vice Chairman of HSBC Bank Middle East, Abdul Jalil Yousef Darwish, formally opened HSBC’s second “instore” Customer Service Centre in Dubai on 27 May. The Centre is located in Spinneys supermarket located at the Mercato shopping mall in Jumeirah, Dubai. The first Centre was opened last year in Spinneys supermarket on Trade Centre Road in Dubai.
Customers visiting the Centres are able to submit applications to open accounts and apply for loans, credit cards, and chequebooks. Cash deposits and withdrawals will continue to be available 24 hours a day at HSBC ATMs co-located with the Centres and elsewhere in the UAE.
“HSBC’s Customer Service Centre offers maximum convenience backed by experienced staff,” said Abdul Jalil Yousuf Darwish. “Our new approach, which has proved successful in Jordan and Oman in the Middle East and in many other parts of the Group, is appealing to customers who find it most convenient to combine their banking with their daily shopping. They can take advantage of our extra banking hours in the Customer Service Centres to discuss their financial needs including loans, insurance and investments in a relaxed and friendly environment. HSBC plans to open additional Centres in the near future.”
The Customer Service Centres are open between 8am and 10pm, 7 days a week.
-Ends-
Notes to editors:
1. HSBC Bank Middle East
HSBC is the largest and most widely represented international bank in the Middle East. HSBC Bank Middle East has 31 branches throughout the United Arab Emirates, Oman, Bahrain, Qatar, Jordan, Lebanon and the Palestinian Autonomous Area, including an offshore banking unit in Bahrain. This extensive regional coverage is strengthened by another member of the HSBC Group HSBC Bank Egypt SAE, and by its associated companies, The Saudi British Bank and British Arab Commercial Bank Limited. In addition to its Middle Eastern network, the Bank has a representative office in Tehran, Iran.
2. HSBC Holdings plc
HSBC Bank Middle East has been a principal member of the HSBC Group since 1959. With over 9,500 offices in 80 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa and assets of US$ 759 billion at 31 December 2002, the HSBC Group is one of the world’s largest banking and financial services organisations.
Media enquiries to Steve Martin,
Regional Manager Corporate Affairs,
HSBC Bank Middle East
Tel 04 3906631.
© Press Release 2003
