Dubai, UAE GUPSHUP –world’s leading conversational messaging platform has today announced its venture into the UAE.  Headquartered in San Francisco the company aims to pursue its ambition of rapidly building its customer base in the Middle East region and plans to expand its operations in the Middle East region within the next 2 years.  To strengthen their plans, Gupshup has acquired a new office space in the Business Bay area of Dubai.

Gupshup which recently received the unicorn status and has a valuation of $1.4bn is driving the future of conversational messaging by building tools that developers, start-ups and enterprises rely on every day to build more effective relationships with their customers. Gupshup’s smart messaging platform enables engaging conversations seamlessly across 30+ messaging channels using a single API.

Gupshup is an official business partner for WhatsApp. With WhatsApp being the largest messaging platform globally as well as in the Middle East, Gupshup aims to become the official WhatsApp business solutions provider for various large enterprises and SMBs in the Middle East. It is fast becoming the modern customer experience platform that companies rely on to build seamless customer engagement to increase sales and generate higher revenue and build better relationships with their customers.  Gupshup supports various large enterprise customers across the Banking, e-commerce, travel and hospitality sector globally and now aggressively plans to tap these sectors in the region. 

Speaking about the venture into the Middle East Market, Sandeep Bedi, VP Global Business Development said,” The digital ecosystem is changing rapidly in this region. We are seeing a large number of organizations in UAE are focussing on digital transformation and customer engagement and this has created a demand for Gupshup’s conversational messaging platform. Our main objective is to build a better customer engagement experience for our clients and make sure they can reach their customers globally with our conversational messaging capabilities” 

Gupshup’s expansion in UAE reflects the company’s rapid growth internationally and its commitment to engage with one of the most innovative business communities in the world. A large number of entrepreneurs and SMEs in the region leverage messaging platforms with customers to close sales. With UAE having one of the highest usage of social media and messaging platforms that can be used to provide contextual, real-time conversations between consumers and brands, providing a great business potential for Gupshup.

Gupshup will be one of the main sponsors of the 11th edition of the Middle East Banking and Innovation Summit held on 15th and 16th September, 2021 and will be exhibiting all their products and services during the course of the event

Gupshup's solutions include a single messaging APIs with a customized bot building platform, a scripting engine and an Omni-channel inbox and conversational experiences and helps businesses across various sectors.



Headquartered in Silicon Valley, Gupshup is the leading smart messaging platform. Gupshup enables businesses build engaging conversational experiences seamlessly across 30+ messaging channels using a single API. Gupshup offers an easy-to-use Omni channel messaging API, advanced bot-building platform and mobile marketing tools. Gupshup's messaging platform handles over 6 billion messages per month enabling over 39,600 businesses send messages to nearly a billion users across channels including SMS, Voice, Instagram, WhatsApp, Mobile Web, Android, RCS, FB Messenger, Twitter, Telegram, Instagram, WeChat and In-app. Gupshup's constant innovation enables it to offer market leading features on its platform, enabling developers to build Interactive, Programmable, Omni-channel messaging services. 

For further information, interview requests and images please contact:
PR Consultant for Gupshup
Call or WhatsApp: +971 55 4750722

Tanvi Singhal
Growth Markets Manager, Gupshup

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