Globitel, a leading provider of Roaming, VAS & Customer Care Solutions, recently collaborated with the renowned Bahraini operator Batelco to implement Globitel's eFax solution.
The eFax service provides Batelco subscribers with the capability of streamlining inbound and outbound fax communications directly to their email accounts. The system forwards incoming fax communications to the user's inbox and can send email messages with attachments directly to any fax machine or another account. This saves users the time-consuming process of retrieving fax communications while eliminating a paper trail.
"Globitel was able to upgrade our e-Fax service in a manner that was as speedy as it was effective, and the results could not be better," said Batelco GM Products and Service Adel Daylami.
"We have dealt with Globitel on several projects and they have always provided us with advanced telecom solutions."
With Globitel's commitment to excellence, it is most important to provide the best level of service and customizability to its customers by morphing its solutions to fit the needs and requirements requested.
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About Globitel
Globitel, founded in 1996, is one of the few companies offering a wide range of telecom solutions. The company offers an array of products covering the needs of both telecom operators and call centers in more than 35 countries. Headquartered in Amman, Jordan Globitel has a global footprint with local presence in Morocco, Pakistan and Saudi Arabia. To further support our clients we also have a strong network of partners covering Bahrain, Kenya, Oman, Philippines, Tanzania, Yemen among other hub countries throughout the world.
About Batelco
Batelco, listed on the Bahrain Stock Exchange, is the leading integrated communications' provider in the Kingdom of Bahrain and a significant force among the region's key telecommunications players.
Batelco serves both the corporate and consumer markets in the most liberalised and competitive environment in the Middle East, and remains committed to delivering cutting-edge telecommunications to its customers in Bahrain and the MEA (Middle East Africa) region. The Company's management and staff are driven by an enthusiasm for delivering the best customer experience based on innovation, affordability and reliability of products and services.
Batelco offers complete, end-to-end telecommunications solutions for its residential, business and government customers. The comprehensive solutions portfolio covers mobile services, international roaming, Broadband Internet, satellite services, WiFi, and MPLS IP-VPN based network services utilising our Next Generation all IP Network providing Datacoms services over fixed and wireless platforms in addition to managed services including systems integration and management.
Batelco has invested US$1.4 billion in Bahrain's telecom infrastructure since 1981, including significant investment in NGN (Next Generation Networks) infrastructure which has reinforced the Kingdom's position as a leading communications hub.
With an ongoing strategy to grow overseas, the Batelco Group incorporates joint venture operations in Jordan, Kuwait, Yemen, Saudi Arabia, Egypt and India.
© Press Release 2009
