Huge Demand Expected, with all Rooms Offering Sea Views and Genuine Butler Service
Doha, Qatar - The St. Regis Doha, due to open in the coming months, will distinguish itself through its unique focus on service and the customer experience, according to Hal Philp, the recently-appointed Deputy General Manager.
With its executive team now in place, the St. Regis Doha is fully engaged in a pre-launch phase of recruitment, training and refinement, to ensure that the hotel is able to deliver superlative service upon opening.
Part of the Al Gassar Resort in Doha, the St. Regis Doha will be one of a select family of St. Regis properties in the world, and one of the first-ever in the Middle East.
"We are incredibly focused upon offering the level of service that our international guests expect, and so we are investing in the preparation necessary to ensure that everything within the hotel is up to St. Regis standards," said Philp, who joins the Doha team from St. Regis Shanghai, and brings with him a wealth of experience of the luxury brand.
"Every guest is an individual with specific tastes and different ideas about what they want from their time in Doha, and our aim is to ensure that we are totally prepared to make their time an enjoyable one," he added.
One of the major attractions of the new hotel will be its world-famous butler service, which will see every guest at the hotel greeted and supported by their own butler throughout the duration of their stay.
In addition, the St. Regis Doha will also offer concierge and personal shopper services, to ensure that guests are taken care of during their stay. Hal Philp has recently personally led a recruitment tour to interview hospitality professionals from key destinations around the world to fill these and other key positions.
All 336 guest rooms, including 70 suites, will have sea-views in an area of incredible marine beauty, as well as access to a diverse range of world-class facilities.
A planning committee is in place to work towards the hotel opening, with teams assigned to account for every detail.
Tareq Derbas, General Manager, St. Regis Doha, said: "With our complete executive team on-board, we are now positioned to move seamlessly towards the opening phase. Our service philosophy is to provide a truly bespoke experience for our guests, so we are investing in an intensive preparation stage to ensure that we are ready to deliver an immaculate product for our guests."
With a splendid heritage dating back more than 100 years to the grand opening of The St. Regis New York by the esteemed Astor family, the St. Regis brand incorporates rich traditions into every aspect of customer service, from its century-old butler service to the tradition of fresh flowers in every room.
Today St. Regis hotels and resorts can be found across the globe, including landmark hotels in London, New York, Singapore, Bali - and soon Qatar.
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About St. Regis Hotels & Resorts
Combining classic sophistication and modern luxury, the St. Regis brand remains faithful to its commitment to excellence. Founded by John Jacob Astor IV, with the opening of the first St. Regis hotel in New York City over a century ago, the St. Regis brand of hotels is known for its unique luxury, customized service and refined elegance in the best destinations worldwide.
Plans for the brand to globally continue its legacy include long-awaited St. Regis properties in Bahia Beach, Puerto Rico and Bal Harbour. In Latin America, the St. Regis brand will unveil new hotels and resorts in Buenos Aires, and the Riviera Maya. In Asia, the St. Regis brand has also announced plans to open properties in Bangkok, Chengdu, Kuala Lumpur, Lhasa, Nanjing, Osaka, Sanya Yalong Bay and Tianjin. In Africa and the Middle East, the St. Regis brand will continue to expand in Abu Dhabi, Cairo, Doha and Mauritius.
The distinctive traits of the St. Regis experience include customised service and attention, coveted locations and luxurious design.
© Press Release 2011
