DUBAI, U.A.E.,May 28, 2013--FedEx Web Services, operated by FedEx Express, a subsidiary of FedEx Corp. (NYSE: FDX), hasbeen officially launched on the website of the Road and Transport Authority of Dubai (RTA), further enhancing the shipping and tracking experience provided to thousands of RTA's customers who are processing licensing and registration documents online.
The launch of FedEx Web Services on the RTA site will help ensure even smoother and faster delivery of documents to motorists across the UAE.It will provide real-time tracking information to RTA and its customers. Customers will also receive automated email alerts when their packages are dispatched and delivered, providing an end-to-end experience.
"At FedEx, all our innovations are designed keeping the customer in mind. We aim to offer our customers advanced solutions and an outstanding experience", said David Ross, senior vice president, FedEx Express Middle East, Indian Subcontinent and Africa Operations. "The FedEx Web Services shipping solution has helped many organizations, including the RTA, increase operational efficiency and enhance their client's convenience. The innovative solution will help RTA streamline their workload and improve business processes with minimal time and investment."
FedEx has been workingclosely with the RTA since 2009, for the delivery of all licensing and registration documentspurchased onlinethrough the authority's website.
FedEx Web Services shipping solution is integrated with the RTA's e-traffic system, which will serve approximately 3,000 clients per month.
"Customers today seek solutions that make their transactions easier and faster. A key objective of the Licensing Agency is to provide clients with simplified solutions, such as 24-hour remote access to our services, without theneed to visit the RTA offices. The FedEx service is critical in achieving thisobjective by delivering our products promptly to clients anywhere in the UAE or overseas," said Ahmed Bahrozyan, CEO, RTA Licensing Agency.
Built upon innovation, FedEx was among the first express transportation companies to leverage online technology. Today, technological innovation has become an integral part of the FedEx business, helpingthe company provide expressservicesthat customers have come to rely on.
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About FedEx Express
FedEx Express is the world's largest express transportation company, providing fast and reliable delivery to more than 220 countries and territories. FedEx Express uses a global air and ground network to speed delivery of time-sensitive shipments, by a definite time and date with a money-back guarantee.
About FedEx Corp.
FedEx Corp. (NYSE: FDX) provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services. With annual revenues of $44 billion, the company offers integrated business applications through operating companies competing collectively and managed collaboratively, under the respected FedEx brand. Consistently ranked among the world's most admired and trusted employers, FedEx inspires its more than 300,000 team members to remain "absolutely, positively" focused on safety, the highest ethical and professional standards and the needs of their customers and communities. For more information, visit news.fedex.com.
CONTACT:
Natali Fahmi
FedEx Express Middle East
+971 4 309 1232
natali.fahmi@fedex.com
© Press Release 2013
