Software implementation enables the Emirates group to manage training costs and quality of up to 35,000 employees and partners across the globe
Edutech Middle East, a leading international learning solutions provider, announced that the Emirates Group, which operates one of the fastest growing airlines in the world, has selected Plateau's proven, highly-scalable Learning Management Systems (LMS) to support learning and development for its global workforce. The project, which is the largest of its kind in the MENA region, allows the Emirates group to manage the cost and quality of training of up to 35,000 employees and partners across the globe. Edutech is the Star 1 partner of Plateau Systems in the Middle East and offers Plateau LMS as well as other learning and human capital management solutions from the US-based manufacturer.
To support its continued business growth and expansion, Emirates has adopted a learner-centric approach to training employees and partners. This initiative encourages individuals to take responsibility for their own learning and development, and allows training and development professionals within the organization to focus on enhancing performance and facilitating learning. In selecting a technology partner to compliment and enable this initiative, Emirates outlined key business and technical requirements and assessed vendors according to detailed feature and functional criteria, including scheduling, registration, course delivery and tracking, standards support and compliance, scalability, ability to integrate with third party tools and systems, and ease of use.
Following a thorough evaluation, Plateau was selected as the critical enterprise-wide infrastructure for delivering and managing online learning to support the training and development of Emirates' employees, partners and customers, worldwide. Plateau will also be used to track and improve Emirates' training effectiveness and performance. Emirates Group highlighted Plateau's proven scalability, strong customer satisfaction and support ratings, and compliance with critical learning industry standards including SCORM and AICC as key factors driving their selection.
"In an increasingly competitive and demanding environment, retaining the quality and effectiveness of learning and development while reducing costs is a key focus of the Emirates Group," said Linda Al Ansari, Manager L&D Shared Services at Emirates Group.
"Plateau is a critical enabler of our flexible learning and development strategy. As a critical part of the core infrastructure for our learning initiatives, Plateau will enable Emirates to meet current and future corporate training needs while facilitating and expediting employee and partner training and development across the globe," added Ansari.
Commenting on the new project, ASF Karim, Managing Director, Edutech Middle East, said, "As a leading learning solution provider, we are always keen to offer our customers solutions that help them meet their business objectives, which is in line with our commitment towards enhancing performance through knowledge. A prime example and one of our key solutions is the Plateau System, which improves the learning management process, increases workforce productivity, and increases employee engagement and retention."
"We are pleased that Emirates has selected Plateau as the underlying infrastructure supporting their training and development initiatives," said Paul Sparta, Chairman and CEO, Plateau. "As a leader in the highly competitive travel and tourism market, Emirates is an excellent example of an organization looking to increase growth and sustain competitive advantage by implementing an effective people management strategy that focuses on empowering employees within the organization to advance their training and development."
Plateau Systems, which has distinguished itself in terms of product innovation, customer-centric product development and expertise, has garnered the highest rating for Customer Satisfaction in a study done by Bersin & Associates. Plateau Systems' list of clients includes Royal Bank of Canada, Singapore Airlines, Reuters, and General Electric among others.
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About Edutech
Edutech is the leading provider of technology enabled solutions that enable Academic Institutions and Business Enterprises like Petrochemical Industries, Banking & Financial, Manufacturing, Healthcare & Hospitality and Government & Defense to meet their learning and knowledge needs. Edutech combines years of experience with technology and content to deliver rapidly deployable knowledge solutions thereby enabling faster learning cycles, increasing access to information, and reducing cost, efforts and investments. It helps organizations build, manage and measure learning outcomes by providing solutions based on the comprehensive Knowledge Solutions framework that blends content and infrastructure into a single and seamless solution. Headquartered in Dubai, Edutech has a global presence with offices in Oman, Qatar, Saudi Arabia, Bahrain, Kuwait, Malaysia, India and US. For more information, please visit www.edutech.com.
About Emirates
Since its launch in 1985, Emirates Airline has received more than 300 international awards in recognition of its efforts to provide unsurpassed levels of customer service. It is based in Dubai, one of the few cities in the world that pursues an open-skies policy, with more than 110 airlines in free and fair competition. The airline has experienced rapid and consistent growth, above 20 per cent a year on average, and has been profitable for the last 19 consecutive years. The Emirates Group announced record net profits of Dhs 3.5 billion (US$ 942 million) for the financial year ended 31st March 2007.
Emirates is the world's third most profitable and among the 20 largest international airlines and one of the fastest-growing. The airline plans to more than double its size by 2012. Emirates operates services to over 90 cities in more than 60 countries in Europe, North America, the Middle East, Africa, Indian subcontinent and Asia-Pacific. Visit Emirates online at: www.emirates.com
For more information, please contact:
Mr. Kiran Kishan Singh
Marketing Manager
Edutech Middle East
P O Box 52334, Dubai, UAE
Tel: +9714 3911030
Fax: +9714 3911031
Email: kiran@edutech.com
CommuniGate Middle East
PO Box 66861, Dubai, UAE
Tel: +971 4 3988134
Fax: +971 4 3988137
Email: info@communigateme.com
Website: www.communigateme.com
© Press Release 2007
