Dubai International Hotel implements Laserfiche Document Management System

12 December 2007
The deluxe five star Dubai International Hotel (DIH) is located on the Arrivals level of Sheikh Rashid Terminal consisting of 88 beautifully appointed rooms. Dubai International Hotel recognized the benefits of using document management system within the property and become the first in hospitality industry in UAE to select Laserfiche.

Solutions middle east implemented and delivered an efficient system with the directive to improve archiving procedures and provide electronic images for use to manage the various documents like hardcopy paper, fax, and email, the other electronic documents, and reports generated from existing software applications within the various departments. The Hotel recognized that Laserfiche is a fully scalable, state of the art, Document Management System capable of meeting the long-term enterprise-wide needs while allowing a multi-phase approach for full implementation of the system.

The implementation is completed in a phased manner in Human resources, F & B and Quality Departments initially. Further, this software will be extended to other departments like Front office, Back office, Finance and Purchasing in the second second phase.

The usage of Laserfiche in these departments is intended to store, retrieve and distribute hardcopy files like employee record files of about 700 current employees, including contract documents, Visa documents, memos, SOP's, Working Procedures, Quality Auditing, ISO, HACCP documents. The other electronic documents like Emails, MS Word, Excel, PDF are also stored in the system. The documents are stored digitally in a highly secure environment and can be retrieved fast within seconds using the powerful search engine and distributed quickly by email, fax and print. The solution will pay for itself (ROI) in a very short time by saving the hotel potential costs as well as provide several intangible benefits as listed below.

1. Substantially reduced document access time leading to more productive time gained

2. Stationery costs

3. Photocopying costs

4. Paper distribution and workflow costs

5. Printing costs

6. Storage costs

7. Retrieval costs

Other intangible benefits include,

1. Make information available quickly to the right people

2. Improve document related processes

3. Have improved information for better decision making

4. Less paper in the office

In the future phases, the Laserfiche Document Management system can be integrated to the existing Fidelio Hotel Management Software and other existing and upcoming applications.

-Ends-

About Laserfiche
Laserfiche ( www.Laserfiche.com ) is a division of Compulink Management Center, Inc., headquartered in Long Beach , California. Since 1987, more than 23,000 organizations-including government offices, Fortune 1000 companies, healthcare organizations and non-profits-have used Laserfiche software to meet these challenges, improve productivity and enhance data security. Laserfiche^® offers a suite of products and services that address enterprise-wide challenges from the perspective of executives, records managers, IT staff members and end-users.

About Solutions Middle Eastt
Solutions Middle East is a leading Information and communications technology company based in Dubai and has provided solutions to over 1600 clients in the region. Solution Middle East specializes in providing emerging technology solutions in the following areas.