New service point will boost convenience and accessibility for small businesses and the public
Dubai, 3 July, 2008: DHL, the world's leading express and logistics company, today announced the launch of a new Service Point located in Dubai Festival City. Offering customers convenience, accessibility and a user-friendly range of services, this new customer outlet complements over 21 other DHL Service Points across the UAE.
"Customer research conducted by DHL has demonstrated that many customers in the UAE, like the ease of convenience of visiting a DHL Service Point located in a mall. By design, malls are strategically located in high-traffic areas, making them easily accessible by walk-in customers," said Janet Jweihan, DHL Express Country Manager, UAE. "To meet growing customer demand, we have extended the number of locations to offer Service Points in most of the key malls in the UAE, including Mall of the Emirates, Dubai City Centre, and Sharjah City Centre," concluded Jweihan.
Tom Miles, Sr. General Manager-Retail, Dubai Festival City, said: "We, at the Festival Centre, are delighted to welcome DHL Express, the market leader in express and logistics, to our ever growing portfolio of services available to our guests' utmost convenience. "
Including the company's easy-to-use international express services with simplified offers for customers, this latest outlet provides customers with exceptional service in an easy to access retail environment. Core DHL services on offer, include DHL Express 9 and DHL Express 12 as Time Definite options for the more urgent deliveries, along with the standard end-of-day DHL Express Worldwide. In addition, for imports from around the world, customers can use DHL Import Express, or the recently introduced DHL Economy Select as a new Day Definite option for less urgent, heavier items.
The new service point in Festival City is located on the ground floor of the mall, near Chili's Restaurant, and operates from Sunday to Saturday, between 10 am to 10 pm.
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About DHL
DHL is the global market leader of the international express and logistics industry, specializing in providing innovative and customized solutions from a single source.
DHL offers expertise in express, air and ocean freight, overland transport, contract logistic solutions as well as international mail services, combined with worldwide coverage and an in-depth understanding of local markets. DHL's international network links more than 220 countries and territories worldwide. Some 300,000 employees are dedicated to providing fast and reliable services that exceed customers' expectations.
DHL is a Deutsche Post World Net brand. The group generated revenues of more than 63 bn euros in 2007.
For more information please contact:
Meral Hassan
Jonathan Tudor
ASDA'A Public Relations,
Dubai
UAE
Tel: +971-4-3344550
Fax: +971-4-3344556
Email: m.hassan@asdaa.com
Email: j.tudor@asdaa.com
© Press Release 2008
