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Kuwait: Burgan Bank, in partnership with Visa, launched their new and exclusive ‘Visa Transaction Controls’ (VTC) service, providing Burgan Bank cardholders a powerful and convenient way for to track and manage all payment activity. Introduced for the first time in Kuwait, customers can now use this service to remotely manage their online transactions through the mobile App or internet banking service.
Accommodating customers with added security and convenience, the digital service empowers cardholders to place their own rules on the respective cards they hold, in order to decide what type of transactions they want to block or to control expenses and purchases with just one click.
All Burgan Bank cardholders are eligible to use this service and can block three types of transactions on the card he/she holds, except for B-Dinar cards. Customers can restrict or block their online transactions on the card including online shopping and phone transactions, as well as control their contact-less transactions, enabling a block on all contactless purchases including NFC and digital wallets (Samsung Pay, Fitbit Pay, Garmin Pay). Additionally, customers can control In-person transactions allowing a block of all in-store purchases at any merchant outlet including transaction done through POS, Digital Wallets ( Samsung Pay, Fitbit Pay, Garmin Pay) and ATM transactions as well.
Mr. Saket Jajoo – Head of Cards at Burgan Bank said: “We are pleased to collaborate with VISA to be the first bank in Kuwait to launch VTC service. We always aim to provide convenience to our customers, and through this innovative digital service, they create controls with effective fraud prevention. And with the digital developments that we witness on a daily basis, we always strive to provide easy and convenient services that enable our customers to manage and monitor their accounts with a high level of security.”
“We are delighted that Burgan Bank is the first bank in Kuwait to offer Visa Transaction Control capability to its cardholders. This will help provide them peace of mind through innovative spending controls and more effective fraud prevention options,” said Mr. Ankush Devadason, Visa Country Manager – Kuwait. “With new digital commerce experiences emerging, it’s important that we facilitate the growth securely by providing easy and convenient ways for consumers to control and monitor how their accounts are used.”
To know more about Burgan Bank’s latest offers, or any of its products and services, customers can visit any of the bank’s branches or Burgan Banks Instagram page on @BurganBankKuwait, contact the call center or via WhatsApp number at 1804080.
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About Burgan Bank
Established in 1977, Burgan Bank is the youngest commercial Bank and second largest by assets in Kuwait, with a significant focus on the corporate and financial institutions sectors, as well as having a growing retail, and private bank customer base. Burgan Bank has majority owned subsidiaries in the MENAT region supported by one of the largest regional branch networks which include Gulf Bank Algeria - AGB (Algeria), Bank of Baghdad - BOB (Iraq & Lebanon),Tunis International Bank – TIB (Tunisia), and fully owned Burgan Bank – Turkey, (collectively known as the “Burgan Bank Group”). Furthermore, Burgan Bank has presence in the UAE through its corporate office (“Burgan Financial Services Limited) which had helped the bank to participate in multiple financing opportunities in the UAE.
The Bank has continuously improved its performance over the years through an expanded revenue structure, diversified funding sources, anda strong capital base. The adoption of state-of-the-art services and technology has positioned it as a trendsetter in the domestic market and within the MENA region. Burgan Bank’s brand has been created on a foundation of real values – of trust, commitment, excellence and progression, to remind us of the high standards to which we aspire. ‘People come first’ is the foundation on which its products and services are developed.
The bank was re-certified with the prestigious ISO 9001:2015, making it the one of the few banks in the GCC and Kuwait to receive such certification for the Fifth consecutive time. The Bank also has to its credit the distinction of being the only Bank in Kuwait to have won the JP Morgan Chase Quality Recognition Award for twelve consecutive years.
Burgan Bank, a subsidiary of KIPCO (Kuwait Projects Company), is a strongly positioned regional Bank in the MENA region.
For more information, please contact:
Mimi Alexander
Memac Ogilvy Kuwait
Email: mimi.alexander@ogilvy.com
© Press Release 2020
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