UAE, Dubai: With an ambition to empower people to live a better life, AXA Gulf, one of the largest international insurers in the GCC, extended its 24/7 virtual healthcare service - AXA Teleconsultation, to all its health and retail customers in the Gulf region during this period of crisis.
AXA Teleconsultation is giving its respective customers free 24-hour access to virtual health consultation during this period of crisis to ensure their healthcare journey continues uninterrupted whilst they are staying safe, and also helping healthcare system maintain efficient capacity by alleviating pressure on hospitals and clinics at a time when they are focused on dealing with the impact of Covid-19.
AXA Teleconsultation is a convenient real-time service that offers 24/7 audio and video consultation with licensed general practitioners and family medicine doctors, besides nutritional guidance and wellness coaching by certified nutritionists. In an effort to encourage customers to avoid crowded healthcare facilities and to stay home to ensure their safety whilst maintaining their wellbeing, AXA Gulf is not only offering AXA Teleconsultation to all its health customers, but also to all its other non-health retail customers in the Gulf region. Furthermore, there are a number of other benefits that AXA promises to deliver through AXA Teleconsultation, these include:
- 24/7 access to licensed general practitioners and family medicine doctors
- Teleconsultation on all medical conditions operated under telehealth guidelines
- Medications prescription, including OTC, antibiotics and chronic medications refill
- Appointment booking at the nearest provider (if urgently needed)
- Nutritional guidance and wellness coaching by nutritionists
Dr. Sherif A. Mahmoud, Head of Employee Benefits Services & Retention at AXA Gulf, commented, “The health and safety of our customers is our utmost priority. As a progressive insurer we are committed to being more than a payer of claims and are focused on developing long-term trusted partnerships with our customers. We also want to assure you that even during these challenging circumstances, AXA remains committed in delivering the best-in-class service to look after your health and wellbeing. We want to empower people and ensure their safety, and by providing this service we can help keep them away from crowded areas. We understand that many of our customers will have concerns about visiting a healthcare facility during this difficult period, and consequently, we are giving all our health and non-health retail customers free access to AXA Teleconsultation.”
To access AXA Teleconsultation, all customers need to do is dial the toll-free number from the comfort of their homes, select their preferred country and “proceed”. AXA stands firmly behind the public authorities’ efforts and urges all customers to follow the government’s guidelines and advice in an effort to stay safe.
AXA UAE toll-free number: 800 878362
© Press Release 2020
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