Enhanced Management Capabilities Lead to Significant Cost and Time Savings

Kuwait City, Kuwait - December 11, 2011 - Symantec Corp. (Nasdaq: SYMC) today announced that Alghanim Industries, one of the largest privately-owned companies in the Gulf, has implemented Symantec's Altiris Management Suite to streamline deployment and management of over  4,000 of its endpoints in Kuwait and across the Gulf region. With these management capabilities in place, Alghanim is able to adopt a more intelligent approach to automate time-consuming and re­dundant tasks and minimize the efforts and costs associated with deployment, patching and overall management of Alghanim's systems and software ― all from a single, integrated console.

"Symantec's Altiris Client Management Suite has undoubtedly had a huge impact on the IT department, enhancing the speed and quality of incident response, reducing endpoint deployment time and overall streamlining our productivity," says Abbas Hussain, Head of Service Delivery & Operations, Alghanim Industries. "We've managed to lower the volume of service desk calls by 70 percent and reduce the client management team by 40% from 23 staff. The solution contains an endless amount of functionality".

Before deploying Symantec's Altiris Client Management Suite, all of Alghanim Industries endpoints were managed manually by a team of IT experts.. The lack of remote troubleshooting capabilities meant that once notified of a problem, a member of the IT team would be dispatched to the troubled computer to rectify the problem. This had a significant impact and hindered operations at the Alghanim subsidiary. For example, an advertising client might have to wait longer for their important creative idea to arrive, an engineering produc­tion line may run slowly, or one of Alghanim's recruitment agencies would postpone a cli­ent's talent acquisition campaign.

For a vast organization like Alghanim, spread across forty coun­tries, this manual approach was incredibly time-consum­ing. Abbas explains, "On average it took us between two and six hours to deploy a PC―and that didn't include the journey time to travel to and from the site. Nothing was standardized and everything was slow and expensive."

Working closely with its systems integration partner Future Technology Systems Company, Alghanim is using the robust Symantec management infrastructure to deploy/migrate systems, rollout new soft­ware or patches, manage inventory, and troubleshoot support issues. All of this is being done from a single, integrated console.

"We're finally taking control of our endpoint environment using Symantec's Altiris Client Management Suite," says Abbas. "Imaging and deploy­ment that used to take a day, for example, can now be completed in about forty minutes. The solution is steadily driving repeatable standards and ensuring consistent configu­rations across large numbers of computers in our organization."

Altiris Client Management Suite 7.1 from Symantec manages, secures and troubleshoots systems with greater efficiency on more platforms, including Windows, Mac, Linux and virtual desktop environments. The suite automates time-consuming and redundant tasks to minimize efforts and costs associated with deploying, patching, supporting client systems and software.

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About Alghanim:
A multinational company with operations in 40 countries, Alghanim is a multi-billion dollar con­glomerate with more than 30 businesses. The organization is one of the largest privately-owned companies in the Gulf region, operating in industries as diverse as advertising, engineering, retail­ing, and transport services. Altogether, Alghanim manages more than 300 global brands and agen­cies and employs approximately 12,000 employees of 64 nationalities.

About Symantec:
Symantec is a global leader in providing security, storage and systems management solutions to help consumers and organizations secure and manage their information-driven world. Our software and services protect against more risks at more points, more completely and efficiently, enabling confidence wherever information is used or stored. More information is available at www.symantec.com.

Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.

© Press Release 2011