Group to be served by Galileo's newly established direct operation for travel agents
Riyadh, Kingdom of Saudi Arabia: 4 March, 2009 - Travelport GDS, one of the world's leading providers of global distribution systems (GDS), operating both the Galileo and Worldspan platforms, has announced today that it has signed a multi-year agreement with Al Tayyar Travel Group for its Galileo GDS.
One of the most well established travel agencies in the Kingdom, Al Tayyar Travel has business interests spanning travel, tourism and cargo, with a strong reputation not only in Saudi Arabia, but throughout the Arab World.
By joining forces with Travelport GDS, Al Tayyar will subscribe to a world-class IT platform offering some of the best airline, hotel, and car content on the market, helping the group stay competitive and meet the growing demands of its customers.
"Galileo is able to provide highly efficient products and solutions so that our team can, in turn, provide excellent customer service. We were very impressed by what Galileo offered and confident that the system will help grow our business over the coming years," stated Ossama Maayeh, Group Director, Operations and Airline Affairs, Al Tayyar Travel Group.
The agreement follows Travelport's recent multi-million dollar investment in its new direct Galileo operations for travel agents in the Middle East, with a new support structure in place to serve the GDS provider's customers in Saudi Arabia, the UAE, and Egypt.
"Our agreement with Al Tayyar Travel Group is not only a testament to our leading technology and solutions, but validation of our new customer service capabilities as a direct operation," said Fazal Muhammed, Travelport GDS's Senior Director, Saudi Arabia.
Travelport's new country hub offices based in Jeddah provide services and support direct to travel agents including a 24/7 help desk, training facilities and leading technology and solutions. The company also boasts further branch offices in Riyadh and Dammam.
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About Travelport GDS
Travelport GDS is one of the world's largest global distribution system (GDS) providers operating both the Galileo and the Worldspan brands, providing real-time travel information and booking capabilities to online and offline travel agencies in over 145 countries. It also operates Business Intelligence which provides marketing and other critical data to the industry, and IT Services & Software, which offers mission critical reservations, related software and services management to the world's leading airlines. Travelport GDS is a convergence of traditional and online travel distribution services that empower airlines, travel suppliers, travel agencies, Web sites and corporations to provide informed choices to travelers on a global platform. Travelport GDS is a division of Travelport, one of the world's largest service providers to the travel industry.
More information is available at www.travelport.com
About Al Tayyar Travel Group
Al Tayyar Travel & Tourism Group was established in the beginning of 1980 as a limited liability family company to do business in the field of travel, tourism and cargo. The Group is considered one of the biggest travel and tourism companies not only in the Kingdom of Saudi Arabia but also in the Arab countries and the world as whole.
For more on Al Tayyar Travel Group, please visit www.altayyargroup.com
For media enquiries, please contact:
Alana Ngoh
PR Manager, Travelport GDS Middle East
Tel +971 4 607 0548
Mob: + 971 5 810 0972
E-mail: alana.ngoh@travelport.com
© Press Release 2009
