19th annual contest recognizes superior after-sales service amongst employees

Dubai, March 22, 2010: Al-Futtaim Motors, the exclusive distributor for Toyota, Lexus and Hino in the UAE, recently held its largest ever annual After Sales National Skills Contest, second only in size to the event held in Japan.

The all-day event saw 70 finalists compete for the title of Champion across ten categories in front of a 2500 strong audience consisting of colleagues and supporting families. Contenders battled it out in a series of rounds that tested technical knowledge and sales skills while families were kept entertained with a series of activities in between rounds.

Simon Frith, Managing Director of Al-Futtaim Motors, stated: "This annual contest is an extremely important motivational event that recognizes and rewards employee's abilities while encouraging the continuous improvement in the quality of our after-sales service."

Mr Frith continued: "The ultimate goal for all the competitors is to be crowned the 'best' in their field of expertise yet it is precisely this focus and dedication that has set Al-Futtaim Motors above our industry peers and steered the company through the recent challenging economic climate."

Calvyn Hamman, Senior General Manager, After Sales, Al-Futtaim Motors, added: "I am extremely proud of all this year's skill contestants and take this opportunity to publicly thank them for their hard work, determination and commitment."

The categories and their champions were as follows: Best Tyre  Express Fitter -  Abul Farhan Shaikh, Best Tyre Express Mechanic - Randy Bilaos, Best Tyre Express In-charge - Royden Fernandes, Best Parts Salesman - Younus Zubairi, Best Hino Technician - Gaudencio Gamez, Best Paint Technician - Muhilan Indiran, Best Body Technician - Sivakumar Somu , Best General Technician - Parameswaran Sisubalan, Best Estimator - Marionito Ramirez,  and Best Service Advisor - Denstin Gonslaves.

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About Al-Futtaim Motors
Al-Futtaim Motors is a member of Al-Futtaim, the leading UAE business conglomerate. It operates the Toyota, Lexus and Hino franchises through a network of modern Sales Showrooms, Service and Parts facilities strategically located throughout the UAE to provide the optimum sales and after-sales service to its customers.

The company also operates twelve Tyre Express outlets in the UAE, where a comprehensive range of tyres and batteries are available, together with expert advice on tyre care and safety. The company's customer focus is exemplified in its guiding maxim of "We care and it shows".
  

For further information please contact: 
Victoria Jacks
PR Manager
GMASCO Marketing Communications
An Al-Futtaim group company
Tel: +971 4 2282101
Fax: +971 4 2279801
Email: Victoria.Jacks@gmasco.com  

© Press Release 2010