BNET, the national network responsible for providing broadband network services across Bahrain, has announced the launch and implementation of its new portability process for broadband Internet.
It will enable end-users to transfer their broadband services to their preferred service provider with minimal service disruption and with the ability of maintaining the same number.
Formerly a part of Bahrain’s Telecommunication Company (Batelco), BNET separated from Batelco and was launched in October 2019, becoming the sole developer for Fiber infrastructure in Bahrain.
Its launch was key to the implementation of the 4th National Telecommunication Plan (NTP4 2016), which prioritised country-wide access to affordable, reliable and secure ultra-fast Fiber broadband services.
This marked a new era for telecommunications in in Bahrain, preparing the country for a digital future with first class infrastructure and enhancing its position as a regional hub for information technologies.
BNET is the kingdom’s national broadband network responsible for the design, construction and operation of fiber infrastructure.
Its operations are governed by the Kingdom’s telecommunication policy and directions through the Telecommunications Regulatory Authority (TRA).
Under this scheme, customers who want to switch service providers, can communicate directly with the new provider of choice to commence the transfer process.
The old provider will then invoice customers for all fees due until the date of transfer. This streamlined process will contribute to creating effective and sustainable market competition between service providers.
BNET has taken the initiative to offer this process to the telecommunications sector in the kingdom, based on the requests received by the service providers.
Following the sector’s approval on the initiative, BNET has immediately started the implementation process in accordance with the time plan set.
CEO Ahmed Jaber Aldoseri said: "In BNET we seek to achieve one of our strategic goals by presenting the portability process, which ensures the kingdom’s telecommunication sector’s competitiveness and market adaptability through facilitating and encouraging fair competition among local operators."
"BNET will continue to work on enhancing this process with the aim of achieving a smooth transition with minimum disruption, as we are very keen to provide the best services to improve and enhance the end-user experience," he added.
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