Amadeus appoints Senior Vice President Retail, Middle East and Africa

He succeeds Antoine Medawar who will retire at the end of the year

Jamel Chandoul

Jamel Chandoul

UAE: Amadeus has announced that Jamel Chandoul is appointed Senior Vice President Retail Middle East and Africa, effective January 1st, 2021. He succeeds Antoine Medawar who will retire at the end of the year. He will also assume a regional leadership role responsible for the Travel Channels business across the Middle East and Africa.

Chandoul joined Amadeus in 2011 as Head of Global Sales for Amadeus Rail bringing a strong distribution background from previous roles with Rail Europe and Eurostar. In 2014, he took over the position as General Manager of Gestour in Strasbourg after the company’s acquisition by Amadeus. He was subsequently appointed as Commercial Director of Amadeus France and managed both roles from 2016 until this year.

Additionally, Jamel Chandoul took responsibility for leading commercial activities with Business Travel Agencies in Western Europe in 2018.

Antoine Medawar said, “Naturally I’m leaving with mixed feelings. Since 2009, I have given my heart to this region where I have strong roots and have developed many lasting friendships with industry leaders. But I strongly believe that I leave the region in very good hands. Jamel comes with solid commercial and leadership experience, which makes him the ideal candidate to pursue our ambitions for the Middle East and for Africa. Like the rest of the world, this region has been hit hard by the COVID-19 situation, but our region has proven resilience, and our people are determined to succeed. I have no doubt that Jamel will continue leading our customers towards recovery and success. I wish him all the best in his new role.”

Jamel Chandoul said, “I am thrilled to be given this exciting opportunity. The Middle East and Africa region is justifiably proud of its many cultures, diversity and huge potential for growth in travel. It has faced challenging times in the past but it always gets back on its feet. This time will be no different. We at Amadeus will ensure we accompany our customers on the journey as we work together to rethink travel and move forward.”

A native French and Arabic speaker, Chandoul is already based in Dubai where he relocated with his family during the summer of this year.

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About Amadeus

Travel powers progress. Amadeus powers travel. Amadeus’ solutions connect travelers to the journeys they want through travel agents, search engines, tour operators, airlines, airports, hotels, cars and railways.

We have developed our technology in partnership with the travel industry for over 30 years. We combine a deep understanding of how people travel with the ability to design and deliver the most complex, trusted, critical systems our customers need. We help connect over 1.6 billion people a year to local travel providers in over 190 countries.

We are one company, with a global mindset and a local presence wherever our customers need us.

Our purpose is to shape the future of travel. We are passionate in our pursuit of better technology that makes better journeys.

Amadeus is an IBEX 35 company, listed on the Spanish Stock Exchange under AMS.MC. The company is also part of the EuroStoxx50 and has been recognized by the Dow Jones Sustainability Index for the last eight years.

To find out more about Amadeus, visit

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