NBO launches multi-purpose kiosk to meet customer's most urgent banking needs

A first in the Sultanate, the kiosk serves customers 24/7, enabling them to complete a number of tasks including opening an account, making payments, updating their profile, and instantly printing out debit and Badeel prepaid cards in less than 3 minutes

  
NBO launches multi-purpose kiosk to meet customer's most urgent banking needs

Muscat – As a pioneer of digital financial services, National Bank of Oman (NBO) has launched its multi-purpose banking kiosk. A first in the Sultanate, the kiosk serves customers 24/7, enabling them to complete a number of tasks including opening an account, making payments, updating their profile, and instantly printing out debit and Badeel prepaid cards in less than 3 minutes. Moreover, it is integrated with the Royal Oman Police’s (ROP) system, so customers can view and pay traffic fines, manage documents and access a number of other key e-services. Located at Head office Azaibah, the secure, convenient and user-friendly kiosk is part of NBO’s aim to deliver modern, innovative services that cater to its customers evolving needs.

Tariq Atiq, Chief Retail and Digital Banking Officer at NBO, said, “During the last few years, there has been a growing emphasis on digital transformation across the banking sector as we seek to find new ways to improve the customer journey. Our advanced and interactive multi-function kiosk enables customers to interact directly with the bank and utilize our services 24/7, without having to visit a branch. We look forward to introducing kiosks at more locations, as we continue to find innovative solutions for today’s market needs, while supporting Oman’s 2040 Vision for a technologically advanced and digitalised society.”

A bank of firsts since inception, NBO invests heavily in innovative and customer-centric digital services like the constantly-enhanced mobile app, the pay+ mobile wallet, and its prepaid card Badeel, which, for the first time in the Sultanate, is available to both NBO and non-NBO customers. Meanwhile, it continues to build on its portfolio of user-friendly solutions and make the banking experience seamless, inclusive, and altogether more enjoyable.

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About National Bank of Oman:

NBO, the first local commercial bank in the Sultanate of Oman, was founded in 1973 and is today one of the leading banks in Oman. The Bank serves its customers in Oman through 60 Branches, more than 180 ATM/FFM/CCDMs as well as two Branches in U.A.E.

The Bank is committed to community improvement through its corporate citizenship programs and is an active supporter of a range of worthy causes in Oman, with emphasis on health and human services, civic, education, environment, youth, women, arts and culture.  

For more information, please contact:
Sudipta Dasgupta
TRACCS
Email: Sudipta.dasgupta@traccs.net 

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