Kuwait: solutions by stc, the specialized business arm of Kuwait Telecommunications Company – stc, announced the launch of its all-new business website featuring a new look and feel, as well as innovative features that complement the one-stop-business experience for B2B customers.
solutions by stc released a statement indicating that the new website is designed with the objective of delivering a world-class experience for customers, meeting their diverse business needs through improved access to a variety of solutions. The Company applied the latest cutting-edge technology, innovative online tools, and the best practical methods when developing the website to ensure a seamlessly well-rounded journey for users. The navigation features have been redefined to accommodate the business account management tools to execute actions with great efficiency and reliability. This will allow users to conveniently manage their own services on a simple and responsive platform without having to visit a branch or contact a customer service agent.
Launching the new website came as a natural progression following the rebranding of Qualitynet to solutions by stc. Additionally, the growth in solutions by stc’s customer base encouraged the development of a revamped platform that caters to both fixed and mobility customers by taking advantage of the services offered by stc. These include SMEs, large enterprises, corporates within the oil & gas sector, as well as government entities. B2B customers will gain access to a wide variety of products coupled with the latest offers in the Kuwaiti market to support their diverse business functions.
In terms of the solutions showcased on the new business website, solutions by stc added pre-defined bundles catering to different market segments, as well as options to customized packages based on customer preference. The website will also include a product list for customers to select from with lead forms that can be filled for specific solutions, in which the requestor will be contacted by a customer service agent. Service visits can also be arranged through the site with the option to be contacted by solutions by stc’s pre-sales team. Customers experiencing any difficulties while using the website can use the live chat option or request further assistance under the contact us section.
solutions by stc stated that the new website aims to further enhance the quality of service provided to its valued customers while granting seamless access to the range of solutions offered under its extensive product line. These solutions include connectivity options including fixed or wireless services, 5G technology through stc, ICT, Cloud, IoT, IT, and cyber security. Developed with simplicity in mind, the highly responsive platform will allow users to seamlessly navigate through the various offerings with minimal loading periods and manage their accounts securely and with ease.
Launching the new website also falls in line with solutions by stc’s commitment to deliver modern technological platforms that elevate the user and service experience, now accessible through ( www.solutions.com.kw ) When developing the platform, solutions by stc used a design thinking model to identify the core needs of its customers and deliver based on those needs, similar to the one its uses when introducing new concepts to the market.
Following the launch of the new business website, solutions by stc will continue to enhance the UI/UX experience, while updating the offering line to reflect the latest bundles and solutions introduced by the Company. Additionally, solutions by stc will continue searching for innovative methods in both digital and cloud-based solutions that can be applied to existing applications to satisfy the growing demand for personalized solutions. Through its one-stop business model, solutions by stc will continue to offer the latest technologies introduced in the tech-world, serving as the preferred gateway to its customers through digital innovation.
To find out more about solutions by stc, visit, www.solutions.com.kw, send an email to business@solutions.com.kw with your inquiry or call 155.
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About stc
Kuwait Telecommunications Company (stc) is a Kuwaiti shareholding company incorporated pursuant to Amiri Decree No. 187 on 22 July, 2008, to operate and manage the third GSM mobile network in Kuwait as per Law No. 2 of 2007. Accordingly, stc launched its operations in December 2008 and was listed on Boursa Kuwait in December 2014. It is a world-class digital leader providing innovative services and platforms to customers and enabling the digital transformation in Kuwait, and is a subsidiary of stc Group. stc has rapidly reached a leadership stance in the market through its customer and employee centric strategy.
stc offers an innovative range of world-class products, services and solutions with high quality, that cater to the customers’ needs and demands, both for individuals and enterprises (solutions by stc). In 2019, stc acquired 100% of the share capital of the Internet Service Provider, Qualitynet General Trading and Contracting Company (solutions by stc) in Kuwait.
stc offers high internet speeds due to the implementation of the most advanced 5G network and deployment of the largest network nationwide.
© Press Release 2021
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