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Dubai: DHL Express, the world’s leading international express services provider, has partnered with Tabby, the first Buy Now Pay Later business in the GCC region, to provide DHL’s customers with payment solutions that address the region’s dependence on cash.
DHL’s e-commerce customers can now provide a simpler and viable alternative to cash on delivery (COD) to their customers in the UAE by offering Tabby’s “Pay Later” option on their website. This will allow shoppers to instantly checkout, without having to provide a credit card when they make a purchase, thereby addressing the main concerns customers consider when choosing COD for online purchases. Shoppers will also have the option to pay in multiple installments.
Geoff Walsh, UAE Country Manager at DHL Express, said: “Our partnership with Tabby demonstrates DHL’s continued commitment to delivering value to our e-commerce customers, as they are currently operating in a challenging and volatile business environment. Tabby’s proprietary decision engine will help our customers capture business opportunities that they may have otherwise lost.”
According to a study by Google and Bain & Company, while credit card penetration rates in the GCC are on par with mature markets, GCC consumers still prefer cash on delivery over other options when buying online. However, COD can be a costly option for retailers and often translates into a higher risk of packages being returned.
The synergistic partnership between DHL and Tabby is an ideal solution for this issue, and will help optimize delivery management, creating satisfied customers who generate repeat business. For retailers, this translates to bigger baskets and bigger conversions, predictable and consistent cash flows and deeper insights on their customers.
Hosam Arab, co-Founder and CEO, Tabby, said: “Tabby is delighted to announce this partnership with DHL, which will provide online retailers with an alternative to cash on delivery, a payment method that has been a necessary evil for a very long time, but retailers were forced to provide to address their consumers’ demands. Consumers will finally have an alternative that gives them the peace of mind by ensuring that they only pay for goods after they have received them.”
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DHL – The logistics company for the world
DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 380,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, engineering, manufacturing & energy, auto-mobility and retail, DHL is decisively positioned as “The logistics company for the world”.
DHL is part of Deutsche Post DHL Group. The Group generated revenues of more than 63 billion euros in 2019. With sustainable business practices and a commitment to society and the environment, the Group makes a positive contribution to the world. Deutsche Post DHL Group aims to achieve zero-emissions logistics by 2050.
About Tabby
Tabby is the region’s first Buy Now Pay Later solution with a mission to empower people to easily buy what they want, when they want, while remaining in control of their finances. Tabby works with retailers across the UAE and KSA to offer their customers flexible payment solutions which in turn, help increase their sales. Tabby’s Pay Later solution aims to replace cash on delivery while Tabby’s Pay in Installments option gives customers the flexibility to pay for their purchases in multiple, interest-free installments without requiring a credit card.
© Press Release 2020
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