Dubai, UAE: Cebu Pacific offers flexibility to passengers, given the Philippine government’s updates with regards to the Corona Virus Disease 2019 (COVID-19).
We understand the concerns and hesitation passengers have with regards to air travel. Hence, we have made some revisions to our booking policies:
- Passengers booked for Philippine and international travel from March 10 to 31, 2020 can rebook their flights for free. Fare difference may apply. They may rebook their flights through the following:
- By calling the hotline at +632-8702-0888 [7am-10pm (PH local time), daily]. Visit http://bit.ly/CEBcontactus for our other contact centers
- Through the “Manage Booking” portal in the Cebu Pacific website ( https://book.cebupacificair.com/Manage/Retrieve ). This option will be available starting March 11 (Wednesday)
- Passengers booking new flights between March 10 and 31, 2020 (regardless of travel date and route) can avail CEB Flexi for free. CEB Flexi enables travelers to rebook their flights up to two times, and up to (2) hours before departure. Fare difference may apply. Simply select the “CEB Flexi” add-on. They may use CEB Flexi to rebook their flights through the “Manage Booking” portal in the Cebu Pacific website (http://bit.ly/CEBmanageflight).
While there are some restrictions in place, in general, travelling remains largely safe, as long as preventive measures are done habitually and travelers stay updated on factual information.
Cebu Pacific has always been committed to upholding the safety of all our passengers and personnel. Preventive measures are in place to manage the risk of infection from the Corona Virus Disease 2019. These measures include thorough disinfection of aircraft, on top of the regular cleaning; providing our crew with Personnel Protective Equipment such as face masks, gloves and disinfectants; restriction on transferring of seats during our flights; and use of HEPA air filters, that block 99.99% of contaminants and viruses.
We hope this provides a measure of confidence as passengers consider their travel plans. We will continue to monitor the situation with regards to COVID-19, and provide updates as necessary.
-Ends-
About Cebu Pacific:
Cebu Air Inc. is the largest carrier in the Philippine air transportation industry, offering its low-cost services to more destinations and routes with higher flight frequency within the Philippines than any other airline.
CEB and subsidiary Cebgo flies to over 60 destinations in the Asia-Pacific, Australia, and the Middle East, as well as within the Philippines, with over 120 routes. The CEB network operates flights out of seven strategically placed hubs in the Philippines: the main hub Manila, Cebu, Clark, Davao, Kalibo, Iloilo, and Cagayan de Oro (Laguindingan).
The Cebu Pacific fleet is comprised 76 aircraft—four (4) Airbus A321NEO, four (4) A320NEO, seven (7) Airbus A321CEO, 31 Airbus A320, eight (8) A330, seven (7) ATR 72-500, 13 ATR 72-600, and an ATR Cargo Freighter. CEB boasts of one of the youngest fleets in the world, with an average fleet age of five (5) years.
A member of the International Air Transport Association (IATA), Cebu Pacific has achieved full compliance with IATA Operational Safety Audit (IOSA)—considered as the benchmark of the highest standards for safety in the airline industry, joining a roster of 429 airlines worldwide that have strictly complied with the most stringent of international standards governing aviation safety.
For bookings and inquiries, guests can visit www.cebupacificair.com or call the reservation hotline +971 4 354 5777 (Dubai). Those who prefer to pay in cash may pay over the counter at any branch of Al-Ansari Exchange, UAE Exchange and Al Rais Travels located across the country, within 24 hours of making a booking online. The latest seat sales can be found on CEB’s official Twitter (@CebuPacificAir) and Facebook pages.
Guests may also download the Cebu Pacific official mobile app on the App Store and Google Play.
For media inquiries, please contact:
Rain Dimalanta
Marketing & PR Specialist
rain@newperspectivemedia.com
+971 50 505 9058
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