Riyadh – The Saudi Arabian Monetary Authority (SAMA), represented by the General Department of Business Technology, has received the ISO/IEC 20000-1:2018 certification for technology service management system, one of the outcomes of the digital transformation project launched recently.
The department has notarised and automated the internal procedures, developed the technology service management system, and provided a better experience to users, in line with the best global standards and practices, according to a statement on Wednesday.
These efforts aim to improve the performance and quality level in tandem with the National Vision 2030, which aims to raise the quality of services and enhance capabilities.
SAMA seeks to provide high-quality technology solutions in line with the exponential growth witnessed by central banks across the globe in the digital transformation space.
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