The relaunched store features an extensive food offering, a brand-new Marks & Spencer Café and a popular range of clothing

Dubai: Marks & Spencer and Al-Futtaim have announced the re-launch of its Dubai Mall store. The 33,000 square foot boutique concept store has a contemporary look and feel, with all new interiors that centre around optimising the customer experience. The sleek new design showcases the very best of the British brand’s premium food offering, the new addition of chilled food ranges and the brand’s much-loved clothing and accessories as well as a brand-new Marks & Spencer Café offering a dine-in and pickup service.

For the very first time, customers at the Dubai Mall store will have access to the best of Marks & Spencer’s mouth-watering food with over 2,000 premium grocery items including its popular range of chilled items. In addition to British favourites such as Marks & Spencer ultimate sourdough crumpets, customers will be able to purchase go-to food including the brands fresh beef, chicken and lamb range featuring over 17 different cuts such as lamb cutlets specially selected from New Zealand farms. Customers can also pick up store cupboard favourites such as authentic Italian tagliatelle and freezer staples such as chunky battered cod fillets. For those looking for a no-fuss deliciously prepared meals, the newly launched ready meals will also be available in store. Shoppers looking to incorporate more plant-based foods into their diets can indulge in the famous Plant Kitchen range, developed with a ‘flavour first’ mentality with dishes such as the Sweet Potato Falafel, complemented with a creamy cashew nut and cannellini dip. And for special occasions, Marks & Spencer customers really are spoilt for choice with a variety of antipasti, luxury cheese boards and impressive desserts to choose from, taking anyone’s taste buds on a culinary journey.

The relaunched store also houses a brand-new Marks & Spencer Café for those who want to pick up food while on the move or dine-in. Serving a variety of delicious meals for the whole family to enjoy, customers can choose from freshly baked pastries to delicious healthy smoothies, a wide selection of soups, salads, sandwiches and pastas, as well as British classics such as Fish and Chips and a traditional Afternoon Tea spread. The Marks & Spencer Café uses only the finest ingredients, including a wide range of 100% Fairtrade teas and 100% Colombian Arabica Coffee that can be enjoyed with a selection of cakes and rich pastries made by expert bakers.

Nick Batey, General Manager, Marks & Spencer MENA, said: “We are pleased to welcome shoppers to our new boutique concept store, where we have introduced fresh food to the store for the very first time. The store will also offer a wide range of popular clothing collections for the whole family. We’ve been working hard to offer customers new, convenient ways to shop with Marks & Spencer, including the M&S Food app, e-catalogue service and partnerships with elGrocer, Deliveroo and of course on our website. It’s important that customers are able to shop our products in the way that is most convenient to them.”

The store also showcases stylish, high quality clothing and accessories with clever trade-mark innovations which offer great value. Whether shoppers are looking to shop Marks & Spencer’s must-have linen collection, popular lingerie and sleepwear collections through to the ethical, vegan accessories to stylish tailored suits and babywear made from 100% organic cotton – Marks & Spencer offers an impressive range of clothing at new prices shoppers will love.

In line with government guidelines, all necessary health and safety measures are in place across the new store, in line with all Marks & Spencer stores in the country. These measures include regular and ongoing deep cleans and store sanitisations, provision of sanitiser and gloves to all customers entering the store, social distancing measures as well as two daily body and temperature checks for staff.

For more information contact:
Hannah Cole – Impact Porter Novelli | h.cole@ipn.ae  | 9714 3304030  

The store marks the brand’s strong regional presence including 17 stores in the UAE, 46 across the Gulf and e-commerce platform www.marksandspencerme.com. For those looking to order the brand’s delicious food straight to their door, the M&S Food app is available to download on the App Store and on Google Play and the food range is also available to shop via elGrocer and Deliveroo.

About Marks & Spencer and Al-Futtaim

A member of the Al-Futtaim Group of companies since 1997, the Marks & Spencer Al-Futtaim franchise partnership boasts 88 stores located across MENA and Asia.

The stores offer an extensive range of stylish, high quality clothing products for the whole family, across each category – Womenswear, Lingerie, Menswear and Kidswear. M&S also offers Beauty and Home products, as well as outstanding quality food.

At Marks & Spencer, their priority is always the health and safety of their employees and customers. In accordance with local government regulations, Marks & Spencer are taking all necessary health precautions as advised by the local health authorities, including the below:

  • All employees, visitors and customers are monitored continuously, and sanitisation stations are set up at all visible locations
  • Frequent hand washing every 30 minutes by employees is practiced and reminders are put in place along with implementing a ‘clean as you go’ policy
  • A schedule is set up to deep clean and sanitise Marks & Spencer stores
  • Marks & Spencer implement body temperature checks to their employees twice a day
  • Marks & Spencer apply a 2-meter distancing policy and physical distancing stickers are placed on the shop floor at all till point queue areas and main walkways as reminders

Customers and employees are provided with hand sanitiser and gloves upon entering our stores and are required to wear face masks at all times

For more information visit: www.marksandspencerme.com  

About Al-Futtaim

Established in the 1930s as a trading business, Al-Futtaim today, is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates.

Structured into four operating divisions; automotive, financial services, real estate and retail; employing more than 42,000 employees in 20 countries across three main regions: Middle East, Asia and Africa.

Al-Futtaim’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, integrity; Al-Futtaim continues to enrich the lives and aspirations of our customers each and every day.

For more information visit: www.alfuttaim.com 

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