talabat joined forces with Dubai Culture, Emirates Red Crescent and UAE Food Bank to relaunch the second edition of the “Ramadan Heroes'' campaign ahead of Ramadan, facilitating the donation of 76,652 meals during the month and surpassing last year’s 50,000 meals donated through the campaign’s first edition. This initiative invited community members to contribute by purchasing Iftar meals or selecting Ramadan boxes of staple food supplies through the talabat app, which were safely delivered to beneficiaries’ houses across the Emirates in the absence of free Ramadan tents as part of the UAE’s preventive measures to preserve the health and safety of community members.
Loyalty program donations through talabat Rewards
Customers redeemed the value of 12,763,000 talabat Rewards points this Ramadan, the equivalent of 31,908 AED, donating a total of 20,200 meals toward Dubai Cares school meal projects, part of Mohammed bin Rashid Al Maktoum Global Initiatives (MBRGI), to support school-aged children in the Middle East, as well as help refugees in the MENA region with basic food supplies through the United Nations High Commissioner for Refugees (UNHCR). The talabat Rewards feature was launched last December to allow customers to utilise their in-app points for a good cause throughout the year.
Additionally, thanks to talabat customers’ generosity and benevolence, AED 127,800 rider tips were raised across the Emirates this Ramadan, reflecting the community’s appreciation for the riders’ hard work and efforts. 100% of tips raised go directly to riders.
Jérémy Doutté, Vice President UAE at talabat commented “Year on year, our customers continue to play an incredibly important role in supporting the community through the talabat app, by donating meals, redeeming points and even tipping our riders to express their appreciation. This year, we offered our customers several causes to give them the opportunity to donate to different charities, harnessing technology for noble causes and facilitating philanthropy.”
He added: “It has been heartening to see that our joint efforts with our trusted partners yielded such great results, these partnerships reflect the greater causes we stand for and our continuous efforts to give back to the communities we operate in and beyond. It is also heartwarming to see that our customers continue to show our riders appreciation with almost AED 127,800 tips received through the app. Our riders play an important role in the community and are an integral part of our business, bringing us closer to our customers everyday and every minute.”
Consumers can now download talabat on the iOS App Store or Google Play Store to donate to a range of causes.
When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.
Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region. Our food delivery business works with well over 25,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!
Our customers, our partners, our people, our riders, and the communities in which we operate are at the heart of what we do. In 2020 alone, we facilitated the donation of well over 340,000 meals, and 44,000 medicine donations to those in need, as well as donated over 1.3million euros to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.
© Press Release 2021