Sheikh Shakhbout Medical City resumes complete outpatient and inpatient services

Campaign launched to encourage people in the community to 'take action today for a healthy tomorrow'


Abu Dhabi, United Arab Emirates: Sheikh Shakhbout Medical City (SSMC), one of the United Arab Emirates’ largest hospitals for serious and complex care, and a joint venture partnership between Mayo Clinic and Abu Dhabi Health Services Company (SEHA), has fully resumed its operations with all services open to the UAE community. The integrated medical facility has also launched a campaign to raise patient awareness of the importance of proactively managing healthcare needs.

In line with the guidance and support of the UAE leadership, SSMC - a COVID-free facility - has implemented additional globally-recognised practices of safety, disinfection, and sterilization across the hospital to ensure patient and visitor safety and protection. These measures include controlled entry with disinfection and temperature checks at the entrance, glass barriers between reception staff and patients at registration, and redesigned waiting rooms in line with social distancing guidelines. The hospital has also re-scheduled appointments to minimize the number of people on site at any given point.

Dr Naser Ammash, Chief Executive Officer, Sheikh Shakhbout Medical City, said: “Our patient’s health and safety remain our top priority and we have put in place rigorous measures to proactively protect staff and patients. We offer world-class healthcare and medical services alongside cutting-edge facilities, technologies and diagnostics. Ensuring that these services continue to be accessed by the community and that patients receive the best care possible by proactively managing their health has always been central to SSMC’s mission. As we emerge from the COVID-19 pandemic, it is all the more important.

“As a nation that has invested heavily in the health of its people, it is vitally important that people of all ages, and with all conditions, continue to access relevant medical solutions to treat non-COVID-19 illnesses,” added Dr Ammash. “We want to encourage people to be proactive and avoid the risk of longer term health issues.”

All facilities within SSMC undergo round-the-clock cleaning and sanitization, including all communal areas and surfaces such as waiting rooms, toilets, doorknobs, and light switches, among others. Additionally, all hospital staff are regularly tested for COVID-19.

The hospital will also have isolated and clearly marked wards, walkways, and entrance points for members of the community who present COVID-19 symptoms or are tested positive. 

About SEHA:

The Abu Dhabi Health Services Company PJSC–SEHA – is an independent, public joint stock company created to develop the curative activities of the public healthcare system in Abu Dhabi. The company owns and operates all the public hospitals and clinics of the Emirate of Abu Dhabi.

SEHA is part of ADQ, one of the region’s largest holding companies with a diverse portfolio of major enterprises spanning key sectors of Abu Dhabi’s non-oil economy.

SEHA is committed to continuous improvement of customer care to recognized international standards and providing the community with world-class healthcare. SEHA operates 12 hospitals with 2,644 beds, more than 60 ambulatory care, family care and urgent care centers and 2 blood banks. Its facilities accommodate 100,000 inpatients annually and conduct 41,000 surgeries, as well as treating more than five million outpatients. SEHA is one of the largest integrated healthcare providers in the Middle East with more than 17,000 doctors, nurses, ancillary care and administrative personnel. Learn more at

About SSMC:

Sheikh Shakhbout Medical City is the UAE’s largest hospital and was activated in November 2019 as part of the Abu Dhabi Economic Vision 2030 to elevate healthcare services in the Emirate. SSMC is new joint venture partnership established between SEHA and Mayo Clinic that reinforces SEHA’s vision for positioning Abu Dhabi as a global healthcare hub for destination medical care, education, and research. SSMC provides patients with ·World-class healthcare and medical services, alongside cutting-edge facilities, technologies, and diagnostics.

The medical complex is a cornerstone of Abu Dhabi’s healthcare services which are aligned with global quality and safety standards to consolidate a new meaning for excellence. Learn more at 

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