Expo 2020’s extensive training programme equips volunteers with essential skills and knowledge for their roles, as well as demonstrating the warm UAE hospitality that will help create lasting memories for the millions of visitors during the mega-event’s six-month run. From gamified online learning to face-to-face role-specific and site-specific training, led by Expo 2020 experts, the volunteers have been taken through an engaging learning journey.
His Excellency Sheikh Nahayan said: “Expo 2020 coincides with the UAE’s Golden Jubilee celebrations, and I am humbled to recognise that the Expo 2020 Volunteers share a common set of values that mirror the principles on which our nation has thrived. They are from diverse nationalities, backgrounds and age groups, and will travel from all seven emirates to join us as we welcome the world in a spirit of compassion, collaboration and optimism for the future.
“We are now less than one month away, and the commitment of the Expo 2020 Volunteers has never wavered, even when faced the challenge of a pandemic. We are grateful for their passion and dedication, rooted in an understanding of what Expo 2020 is capable of achieving. With their support, Expo 2020 is ready to fulfil its mission of creating a better future for people and planet, in the UAE and across the globe.”
Expo 2020 Volunteers range from university students and employees to National Service cadets, homemakers and retirees, as well as people of determination. UAE Nationals form 45 per cent of the volunteers, which together represent 135-plus nationalities and range from 18 to 79 years of age. They will all play a crucial role in managing the vast number of diverse experiences, events and global discussions taking place daily at Expo 2020.
Emirati volunteer Kenan Abdul Ghani, 28, explained that he joined the Expo Volunteers with a desire to give back to the country that has given so much to him: "As soon as I had the opportunity, I did not hesitate and joined the Expo  Volunteers. It is a great honour for me to represent the UAE in this global platform. I am very much looking forward to the opening of Expo 2020 Dubai and to working with my team at the Country Pavilions to learn about the cultures of more than 190 countries, as well as their customs and traditions.”
Sameer Mazumdar, 21, from India said: “I get to be part of this great event which is one of the biggest events in the UAE and the UAE been coming along way since the past 10 years or so… I want to witness as many things as I can and I want to experience all the events backstage… not just as a visitor [but] contributing to it as well.”
Cardela Coulson, 57, a volunteer who is an Australian national, said: “I’m originally from the Philippines but migrated to Australia so I call myself a global citizen. I feel great because it’s going to be a part of the history so I felt like my grandchildren will be able to see that later on. It’s Expo 2020… it’s an experience that you won’t be able to get in your lifetime in some way, because I’m now 57… I’m excited and I’m also excited to meet and see different people from other parts of the world.”
Roopa Udeshi, 31, from India said: “I’m Roopa and I’m from Mumbai, Bombay… and I live in Dubai for the past 10 years… I always wanted to live in Dubai because it had a different feel to it and it always looked at the future, and I always wanted to be a part of the future… and today I’m standing here, standing right in front of you being a volunteer because this is what Expo 2020 is: the future.”
The orientation experience has been amazing. There are shows, there are lights… I come from a Bollywood background. You know, it’s bigger than Bollywood… and I am just waiting when live shows would happen… this was just a tiny bit and it’s so big!”
Jogi Gratil, 38, a volunteer from the Philippines, said: “I felt like it’s a privilege to be part of this historical moment. It’s a once in a lifetime experience for me…. I believe that the UAE has given me a lot of opportunities in my life, so I think it’s about time to give back and be part of this Volunteer Programme.”
Suaad Al Marzooqi, a 19 year-old UAE National volunteer, said: “I am proud of my work as a volunteer at Expo 2020 Dubai, particularly since it is my first experience working in a global professional environment. I am confident that I will learn a lot here – more than I would have learned anywhere else – especially engaging with visitors from different cultural backgrounds.”
Joe Moscaritolo, a volunteer from the United States, said: “I went to a World Expo when I was a teenager, my grandmother brought me and my brothers to the New York Expo – actually in Flushing, New York – that’s the only one I’ve ever been to. And now I’m at this one. As both a volunteer and a visitor, we plan on coming… the technology, the amazing buildings… There are over 190 countries and I can’t wait to see the various pavilions.”
With the support of Etisalat, the Official Premier Partner of Expo 2020 Volunteers, Expo 2020 received more than 180,000 expressions of interest in volunteering – far exceeding the initial target of 100,000 applications.
Coinciding with the UAE’s Golden Jubilee, Expo 2020 is a celebration of the UAE’s remarkable progress and the continued efforts of its leadership to invest in the nation’s future growth and development. It will unite more than 200 participants, including 192 countries, as well as businesses, multilateral organisations and educational institutions, with the shared purpose of solving some of the world’s greatest challenges, inviting millions of visitors from across the planet to join the making of a new world during a six-month celebration of human ingenuity, innovation, progress and culture.
About Expo 2020 Dubai
From 1 October 2021 to 31 March 2022, Expo 2020 Dubai will welcome visitors from every corner of the globe to join the making of a new world, as it brings together the planet in one place to reimagine tomorrow.
- With the purpose of ‘Connecting Minds, Creating the Future’, Expo 2020 will be the world’s most impactful global incubator for new ideas, catalysing an exchange of new perspectives and inspiring action to deliver real-life solutions to real-world challenges
- Expo 2020 will be the biggest cultural gathering in the world, presenting a visually striking and emotionally inspiring 182 days, as more than 200 participants – including nations, multilateral organisations, businesses, and educational institutions, as well as millions of visitors – create the largest and most diverse World Expo ever
- Expo 2020’s subthemes of Opportunity, Mobility and Sustainability will inspire visitors to preserve and protect our planet, explore new frontiers and build a better future for everyone
- For six months, Expo 2020 will be a must-visit family destination, with thousands of events, amazing exploratory experiences, and free entry for children up to age 18
- Expo is committed to building a more equitable and just world for everyone, while keeping visitors safe by following the latest guidance of the world’s leading medical, science and health experts
- Expo 2020 is the first World Expo to take place in the Middle East, Africa and South Asia (MEASA) region, located on a 4.38 sqkm site adjacent to Al Maktoum International Airport in Dubai South
- Built with a meaningful and measurable long-term legacy in mind, the Expo site will transform into District 2020 – a model global community that will rethink the cities of the future – after Expo 2020 closes its doors
How to cover Expo 2020 Dubai in person at event time or report on the event remotely
To attend Expo 2020 or cover Expo 2020 remotely using content and assets generated by Expo, you must be accredited.
To kick off your journey with Expo 2020, please ensure that you:
Tawassul is regularly updated, providing the latest content assets, including press releases, photographs, audio and video, the electronic media kit, and information on broadcast and photography operations. It also provides you with important information and updates on facilities and services such as media accreditation, visa information for international accredited media, and permits. Access to other media-related systems (Media Asset Management System and Media Bookings System), which will be launched in Q2 2021, will only be permitted to accredited media (see below). Information about these systems can be found on Tawassul.
- Once registered, submit an Expo 2020 Media Accreditation expression of interest.
Within this expression of interest, please appoint an Accreditation Liaison Officer (ALO) from within your organisation who will act as the single point of contact with Expo 2020 for media accreditation. Following this, approved media organisations will be provided login details and instructions for the accreditation system to enable them to submit applications.
For support, contact Expo 2020 Dubai’s Media Services team at firstname.lastname@example.org
About World Expos
In 1851 the Crystal Palace was the centrepiece of London’s Great Exhibition – the first World Expo. It celebrated the man-made industrial wonders of a rapidly changing world. Architecture, contents and a theme, ‘Industry of All Nations’, were combined to create a big idea of nations meeting nations in shared technological and commercial progress. In more recent years, participants in World Expos, including governments, international organisations and companies, have gathered to find solutions to universal challenges and to promote their achievements, products, ideas, innovations, their national brand, and their nations as destinations for tourism, trade and investment.
World Expos are held under the auspices of the Bureau International des Expositions (BIE), the intergovernmental organisation responsible for overseeing and regulating international exhibitions (‘Expos’) and for fostering their core values of Education, Innovation and Cooperation. Today, four types of Expos are organised under the BIE’s auspices: World Expos, Specialised Expos, Horticultural Expos and the Triennale di Milano.
For media enquiries, please contact:
On call contact
P.O. Box 2020, Dubai, UAE
© Press Release 2021