Global Retail Banking Innovation Awards 2021: Bank One Elite Banking awarded "Best Mass Affluent Banking Offering" for its Cross-border Services

Bank One Limited

Bank One Limited

Bank One ( announced that it won the Best Mass Affluent Banking Offering award in the Service Innovations category at the Global Retail Banking Innovation Awards 2021 (GRB21) organised by the Digital Banker. Every year, The Digital Banker celebrates “the world’s most cutting-edge retail banks that are pioneering unrivalled standards and capabilities and are transforming the industry by setting new milestones in service delivery, digital innovation, product development, payments, technology, and customer experience among others”.

The “Best Mass Affluent Banking Offering” title recognises the efforts of Bank One in serving mass affluent customers, a fast-growing segment, which is underserved when it comes to cross-border banking needs. Bank One, through its Elite Offshore Unit, has designed an innovative cross-border banking value proposition dedicated to mass affluent customers across sub-Saharan Africa - a segment that Bank One is ideally placed to serve through the combined footprint of its two shareholders, Mauritian conglomerate CIEL Ltd and Kenya-based I&M Group PLC.

We are tremendously honoured to receive this award. There is a thriving sector in Mauritius that provides cross-border banking solutions to high net worth individuals, but there is a significant gap when it comes to mass affluent customers. Our unique offer, which seeks to create a compelling proposition for these customers, solves this gap. We believe that mass affluent customers also deserve wealth management services, access to international markets and an efficient way to manage their finances especially when they live and work in different countries, have families living overseas or have financial interests that span geographies” says Bhavya Shah, Head of Personal Financial Services.

As major global banks pursue their de-risking strategies and exit the African market, there is a clear white space and an opportunity for Bank One to step in. Mauritius is also well-known as an excellent jurisdiction for cross-border banking services, risk mitigation and investment diversification opportunities. At Bank One, we already have a comprehensive suite of solutions, capabilities and skills required to serve the rising needs of mass affluent customers in sub-Saharan Africa.

Distributed by APO Group on behalf of Bank One Limited.

For more information, contact:
Ali Mamode, Head of Marketing&Communications
Tel: +230 202 9247, +230 5713 5924

Virginie Couronne, Communications Specialist
Tel: +230 202 9512, +230 5258 2926

About Bank One Limited:
Bank One is a joint venture between CIEL Finance Limited in Mauritius and Kenya-based I&M Group PLC. Over the last decade, it has built a client base of over 50,000, a dedicated team of over 421 experienced collaborators and an asset base exceeding MUR 57 billion. Bank One provides a wide range of banking products and services to its clients through a geographic footprint spread across the island of Mauritius, comprising of 7 branches and a well-distributed ATM network. It also plays an active role in supporting businesses in sub-Saharan Africa. Bank One has deep development finance institution relationships and long-term funding lines in place with the German Investment Corporation (DEG), the International Finance Corporation (IFC) and the French Development Agency (Proparco). Bank One has been rated A+ by CARE Ratings (Africa).

Send us your press releases to

© Press Release 2021

Disclaimer: The contents of this press release was provided from an external third party provider. This website is not responsible for, and does not control, such external content. This content is provided on an “as is” and “as available” basis and has not been edited in any way. Neither this website nor our affiliates guarantee the accuracy of or endorse the views or opinions expressed in this press release.

The press release is provided for informational purposes only. The content does not provide tax, legal or investment advice or opinion regarding the suitability, value or profitability of any particular security, portfolio or investment strategy. Neither this website nor our affiliates shall be liable for any errors or inaccuracies in the content, or for any actions taken by you in reliance thereon. You expressly agree that your use of the information within this article is at your sole risk.

To the fullest extent permitted by applicable law, this website, its parent company, its subsidiaries, its affiliates and the respective shareholders, directors, officers, employees, agents, advertisers, content providers and licensors will not be liable (jointly or severally) to you for any direct, indirect, consequential, special, incidental, punitive or exemplary damages, including without limitation, lost profits, lost savings and lost revenues, whether in negligence, tort, contract or any other theory of liability, even if the parties have been advised of the possibility or could have foreseen any such damages.

More From Press Releases