|18 February, 2019

ADCB Hayyak offers instant account opening

ADCB's latest digital innovation provides new customers with fast and easy account opening

ADCB Hayyak offers instant account opening

Abu Dhabi: Abu Dhabi Commercial Bank (ADCB) launches its paperless account opening app in the UAE called ADCB Hayyak. “Hayyak” which means “welcome” is an app that enables customers to quickly, conveniently and securely open an ADCB account and receive their debit cards and cheque books, without having to visit a branch or complete any paperwork.

To become an ADCB customer, UAE residents 21 years or older simply enter a few basic details on the app, scan their identification documents and upload their signature. ADCB Hayyak customers may also apply for a credit card and get an instant decision. Approved credit cards can be used straightaway for online purchases. After opening an account, customers can choose to collect their welcome packs at their preferred branch or opt for delivery within 24-48 hours.

As an introductory welcome offer, customers who open a bank account via ADCB Hayyak will also qualify for up to 250,000 ADCB TouchPoints from the bank’s award winning loyalty programme, which can be used for free flights, shopping and much more.


Commenting on the launch, ADCB Group Chief Operations Officer, Siddiqa Abbas, said “ADCB seeks to deliver innovations that provide faster and easier banking services to our customers. The new technologies available to us, coupled with our robust banking infrastructure, ensure that our digital banking services provide the highest levels of security and data protection to our customers.”

ADCB has already launched a number of innovative digital banking products to the market. ADCB’s digital banking centre ‘uBank’, offers a smarter way to bank by delivering instant and on-demand service capabilities for day-to-day banking requests, such as card replacement and cheque requests. Other innovations include an app for Apple Watch, VoicePass, Instant Loan Top-up, Fingerprint Recognition on the mobile banking app and MyChoice, offering tailored financial solutions.

To find out more about ADCB Hayyak or any of the digital banking services at ADCB, please visit


About ADCB
ADCB was formed in 1985 and as at 31 December 2018 employed over 5,000 people from 84 nationalities, serving retail customers and corporate clients in 49 branches, in addition to the 2 SimplyLife Sales & Service Centers and 4 uBank Centers in the UAE, 2 branches in India, 1 branch in Jersey and representative offices in London and Singapore. As at 31 December 2018, ADCB’s total assets were AED 280 billion.

ADCB is a full-service commercial bank which offers a wide range of products and services in both conventional and Shari’ah compliant banking, operating in four business segments including Consumer Banking, Wholesale Banking, Treasury and Investments and Property Management.

ADCB is owned 62.52% by the Government of Abu Dhabi (Abu Dhabi Investment Council). Its shares are traded on the Abu Dhabi Securities Exchange. As at 31 December 2018, ADCB’s market capitalisation was AED 42 billion.

© Press Release 2019

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