Dubai - COFELY BESIX facility management, the region's leading integrated facilities management company, has opened the first British Institute of Cleaning Science (BICSc) Centre of Excellence in the Middle East.
Based at International Tower, one of the premier commercial buildings in Abu Dhabi, the Centre of Excellence allows CBFM's staff to be trained to the highest international standards.
"We are using International Tower as a live example in the training process as all the equipment needed for the training is already here," explained Ian Harfield, CEO of COFELY BESIX facility management.
International Tower offers tenants in Abu Dhabi the rare chance to occupy international Grade-A office accommodation. The 41,000sq metre building was developed by SinoGulf and designed by Woods Bagot, and was the first commercial tower launched at ADNEC's Capital Centre, which adjoins the exhibition centre.
"International Tower is definitely the leader in the market in terms of setting standards in managing buildings, hence our choice of location for the training centre was a very easy one," said Harfield.
"Also, having an operating building to use during the training process introduces a whole different dimension in cleaning, as our staff are trained to clean a building while it is in use, which is a very important factor."
The British Institute of Cleaning Science (BICSc) is the largest independent, professional and educational body within the international cleaning industry with over 10,000 individual and corporate members in the UK and around the world.
COFELY BESIX's services manager and three cleaning supervisors received intensive five-day training from the prestigious institute, and had to demonstrate both theoretical and practical competence of the BICSc processes and standards. This was followed by a rigorous two-day assessment carried out by a BICSc International Assessor. Once qualified, the trainees effectively become the trainers for the next batch of recruits, creating a pyramid effect and resulting in a higher level of empowerment and accountability.
"Besides providing an appropriate level of cleaning service, the cleaning team is often the first point of interaction when entering the building, therefore it is very important for us to know that they have received the best training available," said SinoGulf's Fund Manager David Cockerton.
"As a company, we take our responsibilities to service standards and the environment very seriously, and we constantly strive to meet all international standards and be the 'best in practice' wherever possible."
"It was an excellent opportunity to become the region's BICSc Centre of Excellence, as it takes us beyond the norm to being at the forefront of introducing a global standard in the region. We are very proud of the building and how it is being managed, and the fact that an externally accredited team is using us as a benchmark, is a true testament to the service offered by CofelyBesix," concluded Cockerton.
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About COFELY BESIX facility management
COFELY BESIX facility management LLC is a joint-venture established in 2008 by COFELY Services and the BESIX Group, to provide first-class integrated facility management services in the Middle East.
COFELY Services is part of GDF SUEZ Energy Services, the European leader in multi-technical services, which has a turnover of €1.2 billion in 2011 and 77,200 employees. GDF SUEZ Energy Services is one of the business lines of GDF SUEZ, one of the world's leading energy providers.
The BESIX Group, active for more than 40 years in the Middle East, has a wide range of experience of real estate and infrastructure construction.
The strengths of these two companies were combined in order to deliver the most critical part of facility management - the maintenance of technical installations and energy management.
We offer a complete range of maintenance, cleaning, management solutions and essential multi-disciplinary trades, supported via a 24/7 call centre, to every industry sector, from residential and commercial to educational and airports. Clients include The BurjKhalifa Tower, Dubai Mall in Dubai, almost 100 Musanada schools in Abu Dhabi and Al Ain, and Adar Headquarters in Abu Dhabi.
COFELY BESIX Facility Management can source, procure and manage specialist services to suit all clients' requirements. The company provides mechanical and electrical maintenance services, including the delivery of both planned and emergency and reactive maintenance.
The team also has extensive experience of monitoring and managing utilities and waste services combined with the implementation of sustainability initiatives.
COFELY BESIX facility management delivers an Integrated Facility Management Model which provides the ability to offer multiple services on multiple sites, all through a single point of contact. That means that the supply chain is simplified and costs are lowered.
Staff are encouraged to take ownership of the entire service rather than just an individual service line, resulting in better service and fewer callouts from customers. For example security guards routinely conduct cleanliness audits during their patrols and alert cleaning staff where needed.
For further enquiries please contact:
Ian Harfield
General Manager
CofelyBesix facility management
Tel: 04 5092440
Email: iharfield@cofely-besix.com
www.cofely-besix.com
OR
Lorey Fenton
Marketing Communications Consultant
Tel: 050 553-4231
Email: lorey@lmcdubai.com
www.lmcdubai.com
© Press Release 2014
