Abu Dhabi – As part of its efforts to keep the public informed about its latest updates and services, the Integrated Transport Centre (ITC), an affiliate of the Department of Municipalities and Transport, has announced the operating hours for Customer Happiness Centres, Driver and Vehicle Licensing Service Centres, and public bus schedules during the official Prophet Muhammad’s Birthday Holiday, which will be on Friday, 5th September, 2025.

Customer Happiness Centres

ITC has announced that Customer Happiness Centres across the Emirate will be closed on the official holiday, and will resume operations on Monday, 8 September 2025. Still, customers will have 24/7 access to services through various digital platforms, including the official website: https://admobility.gov.ae, the "Darbi" mobile app, and the “TAMM” digital government services platform. They can also contact the Department of Municipalities and Transport's Service Support Centre at 800850, or the Taxi Service Contact Centre at 600535353.

Public Transport Services

Regarding public bus services and operating hours in Abu Dhabi during Prophet Muhammad’s Birthday holiday, ITC has announced that buses will run on the weekend and public holiday schedule, with additional trips on suburban and intercity routes.

The “Abu Dhabi Link” service will operate as usual from 6:00 am to 11:00 pm, while the “Abu Dhabi Express” service will run from 6:00 am to midnight.

For full bus schedules, please visit https://admobility.gov.ae, call the Department of Municipalities and Transport’s toll-free support center on 800850, or check the Darbi smart app and Google Maps.

Driver and Vehicle Licensing Services

The operating hours for driver and vehicle licensing services during the holiday will vary across different centres as follows:

Light Vehicle Inspection Centres

Location

Working Hours

Days

Al Salama Building - Abu Dhabi

24 Hours

Friday

Al Salama Building - Falaj Hazza (Al Ain)

Madinat Zayed (Al Dhafra)

7:00 AM – 7:00 PM

Heavy Vehicle Inspection Centres

Location

Working Hours

Days

Mussafah Vehicle Inspection Centre - Aman (Abu Dhabi)

2:00 PM – 10:00 PM

Friday

Mazyad Vehicle Inspection Centre – Aman (Al Ain)

Madinat Zayed Vehicle Inspection Centre – Aman (Al Dhafra)

Taresh and Insurance Offices

Centre

Location

Working Hours

Days

Taresh Offices

Al Salama Building- Abu Dhabi

3:00 PM – 10:00 PM

Friday

Motor World - Al Shamkha

Falaj Hazza - Al Ain

Insurance Offices

Al Salama Building - Abu Dhabi

Motor World - Al Shamkha

Vehicle Plate Factory  

Centre

Working Hours

Days

Al Salama Building - Abu Dhabi

10:00 AM – 10:00 PM

Friday

Motor World - Al Shamkha

Falaj Hazza – Al Ain

Industrial Area – Al Ain

Madinat Zayed – Al Dhafra

10:00 AM – 7:00 PM

 

 

 

 

 

 

 

 

 

 

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About Integrated Transport Centre:

The Integrated Transport Centre (ITC), affiliated with the Department of Municipalities and Transport, is the legislative, regulatory, and supervisory authority responsible for managing and developing the transport sector in the Emirate of Abu Dhabi. It formulates policies and frameworks aimed at establishing a smart, safe, and integrated mobility system that supports the Emirate’s aspiration to be among the most advanced cities in the world.

ITC oversees all land, maritime, and aviation transport activities across the Emirate, ensuring the integration and advancement of the mobility system in line with urban expansion and population growth. It also strives to harness the latest technologies, innovation, and sustainability tools to meet future mobility demands, enhance quality of life, and redefine urban living standards by embedding advanced solutions and promoting sustainable mobility practices.