FileNet, a global leader in Enterprise Content Management (ECM) solutions, has announced plans to target the fast-growing Middle East insurance sector.
As the leading ECM provider in the industry, FileNet ECM solutions are installed at 9 of the top 10 US Property and Casualty insurance companies and at 20 of the top 25 US Life and Health insurance companies. In addition, the ECM solutions are being used in all of the leading global insurance groups with installations throughout Europe, Asia and North America.
FileNet's ECM solutions have helped customers in the insurance industry to address key areas such as streamlining core business processes and creating customer-centric business models to help them satisfy a variety of market requirements.
In 2003, Gartner Inc., a premier industry research and advisory firm, ranked FileNet first in market share at 29 percent for Content and Document Management Software New License Revenue, Financial Services. Commenting on the need for a solution such as FileNet's ECM in the insurance sector, Vincent Oliva, Vice President and Research Director of Gartner Research stated, "Insurance organizations are realizing that managing all types of content is vital to their future success. Disparate types of content; paper mail, e-mail, fax, voice, e-mobile and even video is growing. An enterprise view of how that content is used in the myriad of business processes in an insurance organization is an important component of future success."
Carlo Stellati, Vice President, South Europe, Middle East and Africa, FileNet stated, "We see strong potential for our ECM solutions in the region's competitive insurance sector, with emphasis on the US$ 1.1 billion UAE insurance sector. With the opening up of the insurance sector, companies will be compelled to automate complex business processes such as underwriting, policy issuance and claims processing, and to demonstrate adherence to various regulatory requirements. Our fully integrated ECM platform offers the insurance industry solutions for managing both content and business processes while also connecting these assets to applications and legacy systems within these companies."
"In particular, FileNet's Compliance Framework is designed to help companies administer the lifecycle of critical documents, enforce processes for compliance, and respond to audits and inquiries," said Hilal Arnaoot, Managing Director, EBLA, FileNet's local partner in all Gulf countries except Saudi Arabia. "This framework helps companies address a wide range of current and future legislation and industry requirements while helping to reduce the total cost of compliance and corporate governance initiatives. At the heart of this framework is FileNet's innovative event-driven ECM architecture, which integrates content and processes designed to automatically identify and initiate a response to material events."
Another important component in compliance and recordkeeping is FileNet Records Manager, which allows insurance organizations to manage the lifecycle of critical records by securely capturing, declaring, classifying and disposing of both electronic and physical records. With FileNet Record Manager's revolutionary FileNet ZeroClick solution, a record becomes a digital object upon receipt or declaration, and cannot be altered or changed. As a digital object, records can also drive various business processes as defined by FileNet's Business Process Management capabilities, which helps support the entire lifecycle process of records within organizations.
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About FileNet
FileNet Corporation helps organizations make better decisions by managing the content and processes that drive their business. FileNet's Enterprise Content Management (ECM) solutions allow customers to build and sustain competitive advantage by managing content throughout their organizations, automating and streamlining their business processes, and providing the full spectrum of connectivity needed to simplify their critical and everyday decision-making.
FileNet ECM solutions deliver a comprehensive set of capabilities that integrate with existing information systems to provide cost-effective solutions that solve real-world business problems.
Since the Company's founding in 1982, more than 4,000 organizations, including more than three quarters of the Fortune 100, have taken advantage of FileNet solutions for help in managing their mission-critical content and processes. Headquartered in Costa Mesa, Calif., the Company markets its innovative ECM solutions in more than 90 countries through its own global sales, professional services and support organizations, as well as via its ValueNet Partner network of resellers, system integrators and application developers.
About EBLA:
EBLA Computer Consultancy Company is a leading system integrator company and a turnkey IT solution vendor in the Middle East with offices in Kuwait, UAE, Qatar, Jordan and Egypt.
EBLA is a FileNet local ValueNet partner that markets and implements the full range of FileNet ECM solution in all Gulf countries (except Saudi Arabia) through EBLA's own offices and through those of EBLA's channel partners. EBLA is also an authorized support center and the authorized training center for FileNet in the entire Middle East.
Since its founding in 1993, EBLA has focused consistently on the ECM market and has met with outstanding success. Today, with a staff of more than 140 professionals, EBLA is positioned as a leading ECM solution vendor in the Middle East, with a customer base of more than 50 strategic and large FileNet customers in the region.
Note to editors:
FileNet and ValueNet are registered trademarks of FileNet Corporation. All other company or product names referenced in this release may be trademarks or registered trademarks of their respective owners
For more information please contact :
FileNet Italy
Graziella Rossi
Tel. +39.02-8028191
grossi@FileNet.com
EBLA Computer Consultancy Co.
Hilal Arnaoot
Tel. +965 245-044 Ext. 131
Harnaoot@ebla.com.kw
Or
Orient Planet PR & Marketing Communications
PO Box 23345, Dubai, UAE
Tel : +971 4 3988901
Fax : +971 4 3988941
Email : info@orientplanet.com
Website: www.orientplanet.com
© Press Release 2004
