Qatar Tourism’s Service Excellence Academy has launched ‘The Art of Front Office Hospitality’, a new in-person training initiative. Officially introduced on July 9th, 2025, the programme aims to train 400 frontline hotel staff from properties rated four stars and below.

Designed to address the specific needs of this segment, the two-day training course focuses on guest relations, cultural sensitivity, and operational efficiency. The first batch of 84 participants has successfully completed the programme and received certification.

This initiative forms part of Qatar Tourism’s broader Service Excellence strategy and contributes to the objectives of Qatar National Vision 2030 by fostering professional development and raising service standards across the tourism sector.

To register for the Hotel Front Office Training, please visit: https://outlook.office.com/book/HotelFrontOfficeTraining2@visitqatar.qa/?ismsaljsauthenabled

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For media-related inquiries, please contact Qatar Tourism’s Press Office on:  pressoffice@visitqatar.qa  

About Qatar Tourism

 Qatar Tourism, the regulatory body of the tourism sector in Qatar. Qatar Tourism’s mission is to promote and expand tourism in Qatar by cultivating its rich culture, develop thrilling attractions, and luxury experiences. With a clear vision to strengthen Qatar's position as a premier family-tourism destination distinguished by service excellence, to achieve diverse and innovative economic growth. Qatar Tourism will regulate and develop the tourism industry, encouraging investment from the private sector. It set the strategy for the tourism sector, reviewing it periodically and overseeing its implementation, with the aim of diversifying tourism offerings in the country and increasing visitor spend. Qatar Tourism is expanding Qatar’s presence globally and enhancing the tourism sector.