Dubai: Emirates has launched a new feature on its app called Airport maps which will allow customers to navigate seamlessly through the airport. The Airport maps can detect the user's location (via Bluetooth and wifi) and provide point to point navigation through all touchpoints of the airport including check-in desks, Emirates lounges, shops, restaurants or ATMs in the airport.
The Emirates app, supported in 19 languages, currently has 1.5 million active users each month and allows customers to search, book and manage their flights as well as their Emirates Skywards accounts.
The new feature maps out Emirates' hub - Dubai International Airport's Terminal 3 – and also includes major airports in the Emirates network - London Heathrow, London Gatwick and Hong Kong International airport.
90 million passengers transit through Dubai international Airport each year and the wayfinding technology was introduced to provide convenience and a world class customer experience at every touchpoint of the Emirates journey.
In the last year, the Emirates app was enhanced with new technology allowing customers to create bespoke playlists of their inflight entertainment ahead of their travels and sync it to their seats once on board, providing a world-class travel experience.
Last year, Emirates introduced 3D seat models, becoming the first airline to introduce web virtual reality (VR) technology on its digital platform. The 3D seat model is a visualisation engine that displays an immersive 3D 360 degree view of the interior of the Emirates A380 and all the Emirates B777 aircraft types.
The Emirates app is free to download on iOS or Android devices.
Contact
Manna Talib
Emirates Public Relations
manna.talib@emirates.com
Disclaimer: The contents of this press release was provided from an external third party provider. This website is not responsible for, and does not control, such external content. This content is provided on an “as is” and “as available” basis and has not been edited in any way. Neither this website nor our affiliates guarantee the accuracy of or endorse the views or opinions expressed in this press release.
The press release is provided for informational purposes only. The content does not provide tax, legal or investment advice or opinion regarding the suitability, value or profitability of any particular security, portfolio or investment strategy. Neither this website nor our affiliates shall be liable for any errors or inaccuracies in the content, or for any actions taken by you in reliance thereon. You expressly agree that your use of the information within this article is at your sole risk.
To the fullest extent permitted by applicable law, this website, its parent company, its subsidiaries, its affiliates and the respective shareholders, directors, officers, employees, agents, advertisers, content providers and licensors will not be liable (jointly or severally) to you for any direct, indirect, consequential, special, incidental, punitive or exemplary damages, including without limitation, lost profits, lost savings and lost revenues, whether in negligence, tort, contract or any other theory of liability, even if the parties have been advised of the possibility or could have foreseen any such damages.
