The UAE's fastest-growing telecommunications company meets the highest global standards for best practices in business continuity

Dubai, UAE, 5 July 2012: In a true testament to the company's exceptional levels of reliability in business operations, du announced that it has been awarded the BS-25999 Certification for Business Continuity Management, the world's first standard for business continuity management (BCM), BS-25999 highlights the maturity of a company's BCM program, ensuring that all corresponding activities are conducted and implemented in a controlled manner as well as meet challenging global criteria. 

In a recently-held ceremony, Brian Baxter, Director of Lloyd's Register Quality Assurance Limited - UAE, presented the certificate to Osman Sultan, CEO, du. The award ceremony was attended by Walid Kamal, Senior Vice President, Technology Security and Risk Management, Yatinder Mahajan Chief Technology Officer, Hamad Musabeh, Director Disaster Recovery and Business Process Continuity, Sayed Kamali & Saeed Salahdin from the Crisis Management and Disaster recovery team, among other senior members of the technology security team who contributed to this achievement.

"The BS-25999 certification strengthens our global recognition as a company with a sustainable continuity risk management practice, further reinforcing our longstanding commitment to shareholders, customers, regulators and partners," said Walid Kamal, Senior Vice President - Technology Security & Risk Management, du. "It is through the establishment of strong BCM processes, resilient infrastructure and people capabilities that we are continually improving our BCM activities."

A vital incentive to maintain customer satisfaction and guarantee global compliance, the process of achieving and sustaining the Business Continuity Management (BCM) has long been at the forefront of du's business ethos. "In line with our vision to drive du into a leading position within the global telecommunication industry, and to adhere to the National Crisis and Emergency Management Authority and Telecom Regulatory Authority requirements in the UAE, we initiated our Continuity Assurance Program following an executive directive by our management" added Kamal. "The Continuity Assurance Program comprised various vital elements of our business including Technology Disaster Resilience, Business Continuity and Crisis Management"
The accolade adds to the ISO27001 Certification attributed to du in 2010 for its stellar standards in Information Security Management Systems and Governance Framework.

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About du
du, the integrated telecom service provider in the UAE, launched mobile telecommunication services in February 2007 across the UAE, in addition to internet and pay TV services that du provides in some of the free zones of Dubai. Call Select, du's nationwide fixed line services for voice telephony, was launched in July 2007. By the end of 3rd quarter of 2011, over 4,937,900people in the UAE had chosen to become du mobile customers.

 Among du's many firsts is its historic Number Booking Campaign for both individuals and business, Pay by the Second billing system, Mobile TV, Mobile Payments, first of its kind 'WoW' recharge card (which offers customers the choice between 'more credit', 'more time' and now the 'more international' recharge option with additional credit on international calls) and Self Care.

For business customers, du business offers include Closed Business User Group and preferred International Destinations. du Broadcast Services division brings scalable media technology platforms and telecommunication solutions to the broadcast community through its world-class teleport (Samacom) and Master Control Room (MCR) facilities.

 du products and services for consumers and business are available through du's retail network, currently numbering 44 du shops located in strategic locations across the UAE, including the recently opened flagship store located in the heart of Abu Dhabi. In addition, customers can access du products and services at more than 3000 authorised dealers or through the du e-shop, accessible at http://shop.du.aedu shops are a one-stop-shop for mobile service, carrier select and the payment of service bills.

du is 39.5 per cent owned by the UAE Federal Government, 19.75 per cent by Mubadala Development Company, 19.5 per cent by Emirates Communications & Technology Company LLC and the remaining stake by public shareholders. It is listed on the Dubai Financial Market (DFM) and trades under the name du.

For further information, please contact:
Saugat Chatterjee
Public Relations Manager
Brand & Communications
du
Mobile: +971 55 9367045
Email: saugat.chatterjee@du.ae

Reka Sepsy
LeoComm PR
Tel: +971 4 367 6154
Mobile: +971 55 220 68 20
Fax: +971 4 367 2615
Email: reka.sepsy@leocommpr.com

© Press Release 2012