'Acer Care Camp' - IT Vendor to Reach Out to End-User and Partner Community Through Unique Scheme
Dubai, United Arab Emirates - Acer Computer, the Middle East's leading supplier of notebook and desktop computers, launched its 'Acer Care Camp', an initiative that facilitates the free servicing of all Acer computers regardless of warranty, in partnership with Acer's Authorised Service Provider Community.
The Acer Care Camp is the realisation of Acer's long-term commitment to empowering its end-users. This unique regional scheme is the company's means of reciprocating benefits to Acer customers who will profit from Acer's expert consultation and free professional service.
"Acer has always maintained and provided a very strong customer service programme in the region," said Bernard Lobo, Service Account Manager, Customer Service Division, Acer Computer ME.
"This camp is a unique facility whereby Acer technology users can enhance their entire computer experience. We want to offer something extraordinary and the 'Acer Care Camp' is just that, an opportunity to provide a value-added service to all our users," added Lobo.
The Acer camp will be rolled-out in cooperation with Acer's authorised service providers: Jumbo Electronics and Redington. This initiative will last for three days from 14 - 16 August 2007.
Under this scheme, Acer end-users can take their notebooks and multimedia PCs purchased after 2005, to the nominated service provider to have it checked. At the Acer camp, user qualms relating to diagnostic hardware problems, virus prevention, and product upgrades can be resolved. In addition, Acer will also be providing spare parts at a discounted price.
"End-users in this market have come to rely on Acer's easy-to-use, high performance, and value for money products and services. New and old customers can now reap the benefits of Acer's commitment to providing superior service," added Lobo.
Customers can call Redington Service Centre on +971.4.286.0800, Jumbo Service Centre on +971.4.285.1485 or Acer Care Service Centre on +971.4.805.6094.
Acer Computer (M.E) has been awarded 'Superbrands' status for 2007 by the Superbrands organisation, an independent arbiter on branding.
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About Acer
Acer ranks as the world's No. 4 branded PC vendor, designing easy, dependable IT solutions that empower people to reach their goals and enhance their lives. Since spinning-off its manufacturing operation, Acer has focused on globally marketing its brand-name products: mobile and desktop PCs, servers and storage, LCD monitors and high-definition TVs, and handheld/navigational devices. Acer's unique Channel Business Model is instrumental to the company's continued success. The model encourages partners and suppliers to collaborate in a winning formula of supply-chain management, allowing Acer to provide customers with fresh technologies, competitive pricing, and quality service. Established in 1976, Acer Inc. employs 5,300 people supporting dealers and distributors in more than 100 countries. Estimated revenue for 2006 is US$11.31 billion. Please visit www.acer.com.
Acer and the Acer logo are registered trademarks of Acer Incorporated. Microsoft and Windows are registered trademarks of Microsoft Corporation. Intel and Pentium are registered trademarks of Intel Corporation. Other trademarks, registered trademarks and/or service marks, indicated or otherwise, are the properties of their respective owners.
For more information please contact:
Wallis Marketing Consultants, FZ - LLC
P.O. Box 502281
Dubai, United Arab Emirates
Tel: +971 4 390 1950
Fax: +971 4 367 2801
Email: info@wallismc.com
Website: www.wallismc.com
© Press Release 2007
