MANAMA: stc Bahrain has ventured into roadside assistance and home assistance services, expanding its product portfolio under stc protect.

The telecom firm is partnering with Gulf Assist to offer exclusive benefits including flexible payment options and competitive pricing for stc protect.

stc protect, the umbrella brand for ‘insurtech’ products and services under stc Bahrain, is a digital platform offering a range of insurance services from device insurance, extended warranty to travel insurance and the newly launched assistance services – roadside and home assistance.

Furthermore, the yearly plans offer assistance within 45-60 minutes for both home assistance and road assistance.

The services are available to stc and non-stc customers, provides customers with contactless payment options using their credit or debit cards as well as the use of prepaid credit balance or postpaid connections.

Speaking about stc protect, stc Bahrain chief executive Nezar Banabeela said, “In line with stc Bahrain’s vision of being a digital enabler for various services, stc protect is built on insurtech innovations that enables us to connect with the broader community while promoting their economic inclusion and well-being.”

Roadside assistance from stc protect covers all eligible vehicles in case there is an on-road emergency in which customer requires towing, on site repair, battery charging, fuel delivery, locksmith services and flat tire replacement.

stc Bahrain offers two plans, the basic option which covers roadside assistance services in Bahrain for BD6.4 and the plus plan which covers roadside assistance services in the GCC for BD9.9.

Also available are add-ons like small car replacement of up to three days for accidents in Bahrain for BD8.8, pickup and delivery covering vehicle maintenance and inspection for BD10.8 and taxi services providing services within Bahrain (two times a year) for BD7.9.

The home assistance service covers emergency needs while at home. The basic plan includes emergency plumbing, electrical, glazing and locksmith assistance for BD4.9.

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