Wednesday, Apr 06, 2011
Gulf NewsDubai Dozens of private sector companies were honoured yesterday at the Business Excellence Awards in Dubai.
The ceremony, which was held by the Department of Economic Development (DED), saw three companies receive the Dubai Quality Award and 15 winners of the Dubai Quality Appreciation Programme.
The Dubai Quality Award was introduced in 1994 by Dubai’s Department of Economic Development as a means of boosting business standards in the city.
Hilton Dubai Jumeirah, Jebel Ali Free Zone and Al Fara’a General Contracting Company were the winners of the Dubai Quality Award, the highest accolade on offer.
“Quality and Excellence will continue to be the strong focal areas for the Department of Economic Development,” said Sami Al Qamzi, director general of the DED.
Excellence in Dubai
“The winners of the Business Excellence Awards have proved to us that excellence is indeed a part of their DNA. Their success has inspired more businesses to come forward and thus add to the overall excellence that one associated with Dubai today,” he added.
More than 4,000 organisations have registered and trained for the Business Excellence Award with the number of interested applicants nearly doubling since 2010.
“The Dubai Quality Award augments the trust that our customers have on the Lulu brand and it is really heartening to receive an appreciation of such high order,” said Yousuf Ali, managing director of Emke Group, which runs LuLu Hypermarkets; one of the winners of the Dubai Quality Appreciation Programme.
“The secret of winning is our focus on sustainable excellence based on international quality products and excellent service across all our stores. We will continue our forward march in setting new retailing benchmarks while expanding our presence in new markets,” Ali added.
Each submission of the Dubai Quality Award was reviewed by assessors according to procedures laid down by the Business Excellence Centre at DED.
“Today, we celebrate three wins in two years for the Al Fara’a Integrated Construction Group and we are humbled by the continued commitment and motivation of our people to be adjudged leaders in excellence,” said Dr J.R. Gangaramani, president and executive chairman of the Al Fara’a Group.
Transparency
Shahul Hameed, executive director and general manager of Bahri and Mazroei Technical Systems (BMTS) said it was easy to set up a business in the UAE and that the processes in place were fairly transparent.
“We have not experienced any major issues with red tape or bureaucracy during our seven years of operation in this country. The whole team is very proud at winning this award but our journey is starting and we need to keep performing to the high standard we have set ourselves,” Hameed said.
The DED launched the Dubai Service Excellence Scheme to raise the standards of customer service and business ethics in the country’s fast-expanding retail sector.
Another of yesterday’s winners was asset management group wasl. Its CEO, Hesham Abdullah Al Qassim, said: “wasl is an equal-opportunity employer and we are proud of our open, transparent, collaborative style of management.
“Our key achievements have been our good corporate governance and our well-managed integration of government entities,” he added.
MEGAN HIRONS MAHON/Gulf News
Seha
Shaikh Hamdan presents a Dubai Quality Award to Seha — Abu Dhabi Health Services Company.
megan Hirons Mahon/Gulf News
LuLu Hypermarkets
Shaikh Hamdan presents a Dubai Quality Award to Yousuf Ali of Emke Group which runs LuLu Hypermarkets.
Ahmed Ramzan/Gulf News
Wasl LLC
Shaikh Hamdan presents the Dubai Quality Appreciation Programme 2010, Dubai Quality Award 2010 to Wasl LLC CEO Hesham Al Qasim.
Ahmed Ramzan/Gulf News
RTA and Dubai Taxi Corporation
Shaikh Hamdan presents the Dubai Quality Appreciation Programme 2010, Dubai Quality Award 2010 to Abdul Mohsin Ebrahim Younus, CEO of Strategy and Corporate Governance of RTA, and Abdul Aziz Malek, CEO of Dubai Taxi Corporation.
Ahmed Ramzan/Gulf News
Emirates Gas LLC
Shaikh Hamdan presents the Dubai Quality Appreciation Programme 2010, Dubai Quality Award 2010 to Emirates Gas LLC.
Ahmed Ramzan/Gulf News
Jebel Ali Free Zone
Shaikh Hamdan presents the Dubai Quality Award 2010 to Jebel Ali Free Zone (Jafza) as Salma Hareb, CEO of Jafza, looks on.
Megan Hirons Mahon/Gulf News
Dubai Quality Award
His Highness Shaikh Mohammad Bin Rashid Al Maktoum, Vice-President of the UAE and Ruler of Dubai, Shaikh Hamdan Bin Mohammad Bin Rashid Al Maktoum, Crown Prince of Dubai, and Shaikh Maktoum Bin Mohammad Bin Rashid Al Maktoum, Deputy Ruler of Dubai, with the winners.
Dubai Service Excellence Scheme (DSES) winners
Best Service Performance Outlet 2010
1Giordano - BurjumanApparels
2Al Yousuf Electronics - Dubai MallElectronics
3MARINA Exotic Home Interiors - Souk Madinat JumeirahFurniture
4THE FACE SHOP - Century MallGeneral Retail
5Pure Gold Jewellers - Souk Madinat JumeirahJewellery
6UAE Exchange Center - Naif AreaMoney Exchange Services
7Aster MEDSAVE pharmacy - Uptown MirdiffPharmacies
8HRG - Dubai Airport Free Zone Authority DAFZATravel Services
Best Service Performance Brand 2010
1DockersSmall Business Category
2“The Athlete’s Foot * Mall Of The Emirates- Best outlet”Medium Business Category
3Cold Stone CreameryLarge Business Category
4“Al Jaber Optical * Ibn Battuta Mall - Best outlet”Special Business Category
Dubai Human Development Award (DHDA) winners
Dubai Human Development Appreciation Programme 2010
1Ministry of Finance Finance -Federal Government
2Emirates Integrated Telecommunication Company — duTelecom - Semi Government Sector
Dubai Human Development Award 2010
1Dubai Aluminium Company LimitedManufacturing Sector
2Dubai Airport Free ZoneService Sector
3Sharjah Islamic BankFinance Sector
Dubai Quality Award (DQA) winners
Dubai Quality Award 2010
1Hilton Dubai JumeirahTourism Sector
2Jebel Ali Free Zone (Jafza)Service Sector
3Al Fara’a General Contracting CompanyConstruction Sector
Dubai Quality Appreciation Programme (DQAP) 2010
1Mawarid Finance PJSC Finance Sector
2Al Yousuf Electronics LLCTrade Sector
3LuLu Hypermarkets (Dubai)Trade Sector
4Emirates Gas LLCManufacturing Sector
5Dubai Taxi Corporation Service Sector
6wasl LLCService Sector
7Noor TakafulService Sector
8Imdaad LLCService Sector
9Bahri and Mazroei Technical System Co LLCService Sector
10Al Sabbah Electro-Mechanical ContractingConstruction Sector
11Voltas LtdConstruction Sector
12The Emirates Academy of Hospitality ManagementEducation Sector
13Seha — Abu Dhabi Health Services Company Healthcare Sector
14Belhoul Speciality Hospital Healthcare Sector
15Belhoul European HospitalHealthcare Sector
The winners of the Business Excellence Awards have proved to us that excellence is indeed a part of their DNA.”
By Kevin Scott Staff Reporter© Gulf News 2011. All rights reserved.
Gulf NewsDubai Dozens of private sector companies were honoured yesterday at the Business Excellence Awards in Dubai.
The ceremony, which was held by the Department of Economic Development (DED), saw three companies receive the Dubai Quality Award and 15 winners of the Dubai Quality Appreciation Programme.
The Dubai Quality Award was introduced in 1994 by Dubai’s Department of Economic Development as a means of boosting business standards in the city.
Hilton Dubai Jumeirah, Jebel Ali Free Zone and Al Fara’a General Contracting Company were the winners of the Dubai Quality Award, the highest accolade on offer.
“Quality and Excellence will continue to be the strong focal areas for the Department of Economic Development,” said Sami Al Qamzi, director general of the DED.
Excellence in Dubai
“The winners of the Business Excellence Awards have proved to us that excellence is indeed a part of their DNA. Their success has inspired more businesses to come forward and thus add to the overall excellence that one associated with Dubai today,” he added.
More than 4,000 organisations have registered and trained for the Business Excellence Award with the number of interested applicants nearly doubling since 2010.
“The Dubai Quality Award augments the trust that our customers have on the Lulu brand and it is really heartening to receive an appreciation of such high order,” said Yousuf Ali, managing director of Emke Group, which runs LuLu Hypermarkets; one of the winners of the Dubai Quality Appreciation Programme.
“The secret of winning is our focus on sustainable excellence based on international quality products and excellent service across all our stores. We will continue our forward march in setting new retailing benchmarks while expanding our presence in new markets,” Ali added.
Each submission of the Dubai Quality Award was reviewed by assessors according to procedures laid down by the Business Excellence Centre at DED.
“Today, we celebrate three wins in two years for the Al Fara’a Integrated Construction Group and we are humbled by the continued commitment and motivation of our people to be adjudged leaders in excellence,” said Dr J.R. Gangaramani, president and executive chairman of the Al Fara’a Group.
Transparency
Shahul Hameed, executive director and general manager of Bahri and Mazroei Technical Systems (BMTS) said it was easy to set up a business in the UAE and that the processes in place were fairly transparent.
“We have not experienced any major issues with red tape or bureaucracy during our seven years of operation in this country. The whole team is very proud at winning this award but our journey is starting and we need to keep performing to the high standard we have set ourselves,” Hameed said.
The DED launched the Dubai Service Excellence Scheme to raise the standards of customer service and business ethics in the country’s fast-expanding retail sector.
Another of yesterday’s winners was asset management group wasl. Its CEO, Hesham Abdullah Al Qassim, said: “wasl is an equal-opportunity employer and we are proud of our open, transparent, collaborative style of management.
“Our key achievements have been our good corporate governance and our well-managed integration of government entities,” he added.
MEGAN HIRONS MAHON/Gulf News
Seha
Shaikh Hamdan presents a Dubai Quality Award to Seha — Abu Dhabi Health Services Company.
megan Hirons Mahon/Gulf News
LuLu Hypermarkets
Shaikh Hamdan presents a Dubai Quality Award to Yousuf Ali of Emke Group which runs LuLu Hypermarkets.
Ahmed Ramzan/Gulf News
Wasl LLC
Shaikh Hamdan presents the Dubai Quality Appreciation Programme 2010, Dubai Quality Award 2010 to Wasl LLC CEO Hesham Al Qasim.
Ahmed Ramzan/Gulf News
RTA and Dubai Taxi Corporation
Shaikh Hamdan presents the Dubai Quality Appreciation Programme 2010, Dubai Quality Award 2010 to Abdul Mohsin Ebrahim Younus, CEO of Strategy and Corporate Governance of RTA, and Abdul Aziz Malek, CEO of Dubai Taxi Corporation.
Ahmed Ramzan/Gulf News
Emirates Gas LLC
Shaikh Hamdan presents the Dubai Quality Appreciation Programme 2010, Dubai Quality Award 2010 to Emirates Gas LLC.
Ahmed Ramzan/Gulf News
Jebel Ali Free Zone
Shaikh Hamdan presents the Dubai Quality Award 2010 to Jebel Ali Free Zone (Jafza) as Salma Hareb, CEO of Jafza, looks on.
Megan Hirons Mahon/Gulf News
Dubai Quality Award
His Highness Shaikh Mohammad Bin Rashid Al Maktoum, Vice-President of the UAE and Ruler of Dubai, Shaikh Hamdan Bin Mohammad Bin Rashid Al Maktoum, Crown Prince of Dubai, and Shaikh Maktoum Bin Mohammad Bin Rashid Al Maktoum, Deputy Ruler of Dubai, with the winners.
Dubai Service Excellence Scheme (DSES) winners
Best Service Performance Outlet 2010
1Giordano - BurjumanApparels
2Al Yousuf Electronics - Dubai MallElectronics
3MARINA Exotic Home Interiors - Souk Madinat JumeirahFurniture
4THE FACE SHOP - Century MallGeneral Retail
5Pure Gold Jewellers - Souk Madinat JumeirahJewellery
6UAE Exchange Center - Naif AreaMoney Exchange Services
7Aster MEDSAVE pharmacy - Uptown MirdiffPharmacies
8HRG - Dubai Airport Free Zone Authority DAFZATravel Services
Best Service Performance Brand 2010
1DockersSmall Business Category
2“The Athlete’s Foot * Mall Of The Emirates- Best outlet”Medium Business Category
3Cold Stone CreameryLarge Business Category
4“Al Jaber Optical * Ibn Battuta Mall - Best outlet”Special Business Category
Dubai Human Development Award (DHDA) winners
Dubai Human Development Appreciation Programme 2010
1Ministry of Finance Finance -Federal Government
2Emirates Integrated Telecommunication Company — duTelecom - Semi Government Sector
Dubai Human Development Award 2010
1Dubai Aluminium Company LimitedManufacturing Sector
2Dubai Airport Free ZoneService Sector
3Sharjah Islamic BankFinance Sector
Dubai Quality Award (DQA) winners
Dubai Quality Award 2010
1Hilton Dubai JumeirahTourism Sector
2Jebel Ali Free Zone (Jafza)Service Sector
3Al Fara’a General Contracting CompanyConstruction Sector
Dubai Quality Appreciation Programme (DQAP) 2010
1Mawarid Finance PJSC Finance Sector
2Al Yousuf Electronics LLCTrade Sector
3LuLu Hypermarkets (Dubai)Trade Sector
4Emirates Gas LLCManufacturing Sector
5Dubai Taxi Corporation Service Sector
6wasl LLCService Sector
7Noor TakafulService Sector
8Imdaad LLCService Sector
9Bahri and Mazroei Technical System Co LLCService Sector
10Al Sabbah Electro-Mechanical ContractingConstruction Sector
11Voltas LtdConstruction Sector
12The Emirates Academy of Hospitality ManagementEducation Sector
13Seha — Abu Dhabi Health Services Company Healthcare Sector
14Belhoul Speciality Hospital Healthcare Sector
15Belhoul European HospitalHealthcare Sector
The winners of the Business Excellence Awards have proved to us that excellence is indeed a part of their DNA.”
By Kevin Scott Staff Reporter© Gulf News 2011. All rights reserved.
