DUBAI: Etisalat, UAE's telecom service provider, today signed a Memorandum of Understanding (MoU) with Dimension Data, a global specialist ICT services and solution provider, to explore collaborative opportunities for offering joint go-to-market ICT services to customers. The partnership agreement was signed by Abdulla Hashim Senior Vice President, ICT at Etisalat and Youssef Fawwaz, General Manager Dimension Data in the United Arab Emirates, Etisalat said in a press release.
As per the agreement, Etisalat and Dimension Data will work together to carve out joint go-to-market ICT value propositions in the areas of managed services and advanced ICT services. The organizations will endeavor to share intellectual capital and industry expertise, towards developing and offering collaborative ICT value propositions to organizations in the UAE. Etisalat will engage Dimension Data for Professional and managed services for their clients. The two organizations will work together to identify, develop and provide end to end solutions and services to Etisalats Business customers.
"Etisalat is delighted to partner with Dimension Data in our commitment to offer advanced ICT solutions and provide enhanced value centric services to our customers. This is a strategic partnership for Etisalat and we see great potential in delivering joint solutions around managed services that can drive efficiencies within enterprises. Given our respective strengths, we will be introducing a range of innovative solutions that will provide a differentiated user experience to its customers while reducing complexity and cost," Abdulla Hashim, Senior Vice President, ICT at Etisalat said. Youssef Fawwaz commented on the agreement saying: "We are delighted to bring our managed services expertise to the fore. Our ability to deliver services and our experience gained from our clients around the world is what sets us apart. The combined strength of Dimension Data and Etisalat will enable managed services solutions to meet client experience. This partnership is a noteworthy endorsement of Dimension Data services' capacity to offer IT solutions to corporations looking to focus on their core business and get a maximum return out of their IT investment. Etisalat will enhance services to its customers through world class solutions and services.Copyright Emirates News Agency (WAM) 2011.
