Abu Dhabi, June 17th June 2013 - In a new Scientific Research published by the "Global Technology & Investment Magazine" Emirates Identity Authority (EIDA) highlighted the importance of e-readers as an advanced method to enhance operational efficiency for public and private sectors and facilitate the delivery of their services; citing its role in conducting transaction in a more time efficient and cost effective manner, and hence achieving customers satisfaction.
In a scientific research under the title "Triggering the Smart Card Readers Supply Chain", EIDA stressed that governments that will adopt advanced biometric systems to verify the identity of their residents will excel in their customer service capabilities over the few coming years. The research asserted that the e-readers will naturally demonstrate stronger authentication capabilities, a matter that would support higher levels of trust and participation. This may also have a significant impact on the progress and development of e-government and e-commerce business models and support the development of digital economy. EIDA called on governments, public and private entities around the globe to collaborate to put in place clear strategies as to how they intend to support the identification and authentication requirements both in the public and private sectors, and thus enhance their customer services. The research highlighted UAE?s prudent leadership vision in this regard and its support to the e-government initiatives. It observed EIDA?s efforts to facilitate government services through developing a sophisticated delivery system, and its initiative to distribute more than one million ID e-reader in space of the next two years across the different local and federal government authorities and private sector. The research has noted that distributing the e-readers would enable public and private organizations to provide innovative services using the features of the ID card. It emphasized that the readers along with the high tech features and applications of the ID card would result in a secure environment which would contribute to containing fraud on account of identity theft and electronic transaction fraud, and thus instill the "Secure Digital Economy" concept. EIDA explained that many governments around the world have launched, during the past two decades, modern identity management systems to provide identification and authentication capabilities. The major output of such systems was smart identity cards or electronic passports. The field of government practice has been focusing on the enrolment capabilities and infrastructure rollout, with little focus on smart card applications in the public service domain. The research envisioned that the rapid technological pace in the smart identity card industry will not only revolutionize the future of identification and authentication, but will also open up new business opportunities and create new economy niches. The research, which was also published on EIDA?s website, envisaged that governments across the world will show increasing interest in different systems and technologies to support the adoption of "smart identity cards" through smart phones and online portals; noting that smart cards have the potential to reshape service delivery and the way in which services are provided, and hence widen the availability of services to customers anywhere and anytime.Copyright Emirates News Agency (WAM) 2013.
