Three communities in Dubai experience service disruptions as Dewa had to shut down two main lines in the area
Parts of three communities in new Dubai were left without water for hours this week thanks to some planned maintenance work and an incident.
Dubai Electricity and Water Authority (Dewa) this week closed two main pipes in two different communities.
"There is mainline closed in Marina due to maintenance work by the contractor. Notices are sent to the customer beforehand," it tweeted on Wednesday afternoon 3 PM.
A customer representative claimed that services had resumed around 11 AM in the morning that day, however, the tweet suggests that the mainline was still closed.
It is not clear which residences are or will be affected by the closure. When Emirates 24|7 inquired about the situation, no residents we spoke with had faced service disruptions.
Another mainline was closed in Jumeirah Lakes Towers (JLT) earlier this week. On September 15, Dewa announced on Twitter that services would be disrupted in the community from Monday 7 PM to 1 PM the next day.
On Wednesday 3 PM, DEWA tweeted: "There was a mainline closed in JLT, it was partially opened now and customer will get water in 2hrs time."
That the closure was not welcomed by JLT residents should not come as a surprise, as the community has become the hotspot of news making issues, the horrendous traffic situation being the last of the communities' frustrations. (www.emirates247.com/news/emirates/jlt-traffic-gridlock-eases-after-office-goers-got-stuck-for-hours-residents-unable-to-exit-buildings-2013-09-09-1.520354)
On Monday a user who goes by the Twitter handle @rmdarnell tweeted: "Tried to come home early tonight in #JLT before Dewa turns water off. 30 minutes and still in traffic."
However, two days later nothing much had happened in his cluster S, he said, as the owners association had filled up the tank with a tanker.
Also here, it is not clear which clusters are and have been affected.
Meanwhile, residents in Jumeirah Islands were left without water on Tuesday. "Are you aware that Jumeirah Islands and JLT have had no water all day today for over 14 hours? Dewa still doesn't know when it's gonna come back," wrote an Emirates 24|7 reader to this website on Tuesday evening, while other Jumeirah Islands residents vented out their frustration about the same on Twitter.
Asked whether services had come to a standstill in Jumeirah Islands over the past days, Dewa did not respond, and customer service representatives said not to have heard of any problems in Jumeirah Islands.
It is unclear whether services have been retained in the community.
On Tuesday residents in Jumeirah Park were affected by a broken pump. "The house of horrors saga continues, today we have no water. Thank god for dry shampoo!" tweeted a user named @KrysiaJ on Twitter.
The problem was resolved on the same day, she tweeted one day later.
© Emirates 24|7 2013
