JEDDAH, 24 May 2007 -- SNAS/DHL, the Kingdom's leading express and logistics provider, yesterday announced more than 60 percent of its shipments in Saudi Arabia are paperless using the upgraded DHL Connect system.
DHL Connect, DHL's web-based customer interface is a desktop internet enabled software solution for small to medium volume shippers.
It has a comprehensive range of support functions for managing international shipments, from scheduling bookings to document creation, packaging orders and detailed tracking.
Fadi Abdul Wahab, National IT manager for SNAS/DHL said: "We rolled out the DHL Connect service four years ago to streamline and further speed up customer shipments with tracking on the airway bill number, reference number or date. The newly introduced interface is a further enhanced tool with a customized management reporting system."
He added that "our customers will only require an internet access and a DHL account to benefit from this initiative."
DHL Express customers, who benefit greatly from the reduced time-cost and integrated, tracking functions, heavily use the service.
More than 2,000 DHL customers were using the service at the end of 2006.
The software can also help customers with their pickup scheduling and customs paperwork preparation and can be integrated with the address books of most personal organisers.
Approximately 8,000 shipments per month are sent using the DHL Connect system in KSA, and the number is growing daily
© Arab News 2007
