06 July 2010
MUSCAT -- BankDhofar announced yesterday that it has "gone live" with its new core banking system -- Finacle. Finacle is a leading banking software used by leading banks worldwide.
This landmark moment was initiated by Kris Babicci, CEO, BankDhofar, who pressed the "Enter" key on the Finacle screen, in the bank's MBD branch at 7:30 am on July 4, 2010, in the presence of the bank staff and management team. At 8 am, the first customer to be served at the branch using the Finacle system was Aflah Abdullah Said Suqry.
The core banking implementation programme began in December 2008. Since then, BankDhofar has successfully completed phases I and II of the programme the launch of BankDhofar Online Internet banking, and the launch of Finacle treasury during 2009. Phase III, the launch of Finacle core, Trade Finance and CRM was successfully completed on July 4 by implementing the new system across all the branches of the bank in the Sultanate, applying the 'Big Bang' approach.
The business and technology teams of the bank converted the data from the old system to the new system 'Finacle' over the weekend and connected all channels such as ATMs, Cash Deposit and Bill Payment machines, eBanking, SMS Banking and Phone banking to the new system. The staff at branches and other offices commenced the use of the new system for customer services on July 4.
Speaking on this occasion, Kris Babicci, CEO, BankDhofar said: "We strongly believe in taking the lead in business excellence and commitment to our customers, which is why we have made this investment in an advanced technology platform. Our vision is to engage customers through technology and offer them greater banking convenience, personalised customer service, innovative products and lower the overall cost of operations while fuelling our growth plans."
MUSCAT -- BankDhofar announced yesterday that it has "gone live" with its new core banking system -- Finacle. Finacle is a leading banking software used by leading banks worldwide.
This landmark moment was initiated by Kris Babicci, CEO, BankDhofar, who pressed the "Enter" key on the Finacle screen, in the bank's MBD branch at 7:30 am on July 4, 2010, in the presence of the bank staff and management team. At 8 am, the first customer to be served at the branch using the Finacle system was Aflah Abdullah Said Suqry.
The core banking implementation programme began in December 2008. Since then, BankDhofar has successfully completed phases I and II of the programme the launch of BankDhofar Online Internet banking, and the launch of Finacle treasury during 2009. Phase III, the launch of Finacle core, Trade Finance and CRM was successfully completed on July 4 by implementing the new system across all the branches of the bank in the Sultanate, applying the 'Big Bang' approach.
The business and technology teams of the bank converted the data from the old system to the new system 'Finacle' over the weekend and connected all channels such as ATMs, Cash Deposit and Bill Payment machines, eBanking, SMS Banking and Phone banking to the new system. The staff at branches and other offices commenced the use of the new system for customer services on July 4.
Speaking on this occasion, Kris Babicci, CEO, BankDhofar said: "We strongly believe in taking the lead in business excellence and commitment to our customers, which is why we have made this investment in an advanced technology platform. Our vision is to engage customers through technology and offer them greater banking convenience, personalised customer service, innovative products and lower the overall cost of operations while fuelling our growth plans."
© Oman Daily Observer 2010
