We would like to proactively inform our customers about a maintenance activity that is being planned by two submarine telecommunications cable system operators - Europe India Gateway (EIG) and Falcon as per the following details:
The maintenance of the EIG cable system will take place during Sunday, 19 May from 04:30am until 04:30 pm on Sunday, 19 May. The maintenance of the Falcon cable system will be during Sunday, 19 May at 09:00 am until Monday, 20 May at 09:00 am.
We have made sufficient provisions to re-route broadband traffic through alternative cable systems and routes in order to minimize impact. However, some of our broadband customers may face latency i.e temporary slowness in uploading or downloading data during this period.
We regret the inconvenience caused to our customers.-Ends-
About du
We opened for business in 2006. We offer mobile and fixed telephony, broadband connectivity and IPTV services to individuals, homes and businesses. We also provide carrier services for businesses and satellite up/downlink services for TV broadcasters.
As a rapidly-growing enterprise, we have a team of experts working to enhance and expand our bouquet of service offerings. Our people come from over 60 countries - we mirror the rich cultural diversity of our nation, while being able to serve our customers in a variety of languages.
Over 50% of our senior management team and customer-facing employees are UAE nationals, and we remain committed to providing fulfilling opportunities for quality talent in a cosmopolitan working environment.
By the end of 2012, more than 6.45 million people and over 50,000 businesses have chosen to use our services. In a survey conducted by ARC Chart, we were named the Best Mobile Broadband Network 2012 in the Middle East and Africa region. We also ranked first in MENA's Standard & Poor/Hawkamah Environmental, Social and Corporate Governance Index in 2011.
du is 39.5 percent owned by Emirates Investment Authority, 20.081 percent by Mubadala Development Company PJSC, 19.5 percent by Emirates Communications and Technology LLC and the remaining stake by public shareholders. du is listed on the Dubai Financial Market (DFM) and trades under the name 'du'.
© Press Release 2013
