Ideal end-to-end networking solution to connectinternationally located offices
Abu Dhabi, 9 June 2013: In a bid to fully meet the growing needs of UAE base customers who are operating globally and looking for the management and security of their networking infrastructure located outside UAE, Etisalat today announced the launch ofits 'Managed Global WAN Service'.
The Managed Global WAN service is an end-to-end ICT solution throughout the lifecycle subscription to the service, where Etisalat will supply the CPE, install, conduct proactive monitoring & remote management and extend onsite support visits to customer premises for immediate resolutions in the event of hardware failures, thus maintaining the high level of reliability, performance and availability of our customer's networking infrastructure.
With Etisalat's global presence and partnershipscovering majority ofcountries in each continent, Etisalat will be able to provide a one-stop-shop and eradicates various points of contact for Managed Global WAN service requirements.
A state-of-the-art customer network and security operations center (CNOC/SOC)located at Etisalat's premises, a collaborative IT infrastructure and superior knowledge capital manned by certified IT professionals will render remote round-the-clock monitoring and configuration management..
Reinforcingits unparalleled leadership in the Managed WAN Service domain, Etisalat will support the ground-breaking service by delivering the highest performance, reliability and stability. The service features in-band management for reachability of the CPE router for real-time health status checks faster fault isolation, IOS and patches updates, as well as comprehensive reporting requirements accessible through Etisalat's secured web portal andthe partnership with leading globally operating partners and service integrators.
Abdulla Hashim, Senior Vice President of ICT atEtisalat, said: "Driven by considerable investments in technology, infrastructure and human capital, Etisalat'sdominant industry leadership has put it at the forefront of the comprehensive managed services revolution with considerable investments in technology, infrastructure and human capital. Our visibility over the network that we own and our ability to monitor the network performance even to site offices located outside UAE, will ensure the newly launched 'Managed Global WAN Service' offers an unsurpassed quality of service and prompt global outreach that our international customers seek.
The launch of the service has expanded Managed Services portfolio to include Managed WAN, Managed LAN Switch, Managed Secure Connect (a Unified Threat Management solution), Managed Web and email security, Managed Voice/PBX and Managed Remote Access. This has helped address all ICT solution requirements of our business customers."
-Ends-
Press release issued by Corporate Communication Department - Etisalat
For further media information:
Iyad Al Zou'bi,
Corporate Communications - Etisalat
Tel +97126182622, Mobile +971506123568
Email:ialzoubi@etisalat.ae
© Press Release 2013
