Samsung relocates its regional call center from Jordan to Saudi Arabia

The move furthers Samsung's commitment to Saudization of the customer service industry in KSA

  
Samsung relocates its regional call center from Jordan to Saudi Arabia

Riyadh, Saudi Arabia: Samsung Electronics Saudi Arabia Ltd., relocated its call center from Amman, Jordan to Riyadh, Saudi Arabia, as part of Samsung’s investments and support initiatives in creating job opportunities in Saudi Arabia, in accordance with the new Saudization to regulations which localized remote customer service professions.

The call center will feature a Call Representative Lounge, meeting rooms, a dedicated Samsung Training Room, a cutting-edge Samsung device lab, and resting areas for male and female employees, respectively.

Hyung Bin Joo, Managing Director of Samsung Saudi, said: "In line with the Saudi 2030 vision and Ministry of Human Resources regulations, the transfer of the Samsung Call Center aims to improve job opportunities for young Saudi men and women in customer service professions, as well as to create an appropriate and stimulating work environment for them in the private sector”.

Apart from assisting young Saudi men and women, Samsung will also contribute to Saudization in the customer service profession, in accordance with the Kingdom's Vision 2030.

The new call center in Riyadh will be open seven days a week, 24 hours a day, and will provide customers with enhanced support. The customer can contact Samsung's call center via a variety of channels, including the WhatsApp number "0558474355" the "Live Chat" feature on the samsung.com.sa website, the service center's e-mail address "cs.ksa@samsung.com," or by dialing "8002474357."

About Samsung Electronics Co., Ltd. 

Samsung inspires the world and shapes the future with transformative ideas and technologies. The company is redefining the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, network systems, and memory, system LSI, foundry and LED solutions. For the latest news, please visit the Samsung Newsroom at http://news.samsung.com 

Send us your press releases to pressrelease.zawya@refinitiv.com

© Press Release 2021

Disclaimer: The contents of this press release was provided from an external third party provider. This website is not responsible for, and does not control, such external content. This content is provided on an “as is” and “as available” basis and has not been edited in any way. Neither this website nor our affiliates guarantee the accuracy of or endorse the views or opinions expressed in this press release.

The press release is provided for informational purposes only. The content does not provide tax, legal or investment advice or opinion regarding the suitability, value or profitability of any particular security, portfolio or investment strategy. Neither this website nor our affiliates shall be liable for any errors or inaccuracies in the content, or for any actions taken by you in reliance thereon. You expressly agree that your use of the information within this article is at your sole risk.

To the fullest extent permitted by applicable law, this website, its parent company, its subsidiaries, its affiliates and the respective shareholders, directors, officers, employees, agents, advertisers, content providers and licensors will not be liable (jointly or severally) to you for any direct, indirect, consequential, special, incidental, punitive or exemplary damages, including without limitation, lost profits, lost savings and lost revenues, whether in negligence, tort, contract or any other theory of liability, even if the parties have been advised of the possibility or could have foreseen any such damages.


More From Press Releases