A key highlight is the building’s iconic and contemporary design, which reflects the BMW Corporate Identity and allows customer interaction in a setting where each family member will feel at home and engaged. It has been designed to provide customers with the opportunity to experience and be immersed in the brand, including a dedicated sales area for luxury segment vehicles. At the same time, the aftersales area will play a vital role in making the ownership experience more convenient. Glass panels will provide full visibility into the workshop area, integrating it into the overall warm and welcoming ambiance of the showroom.
During the construction phase, only certified materials will be used, resulting in less energy consumption and reduced emissions once operational. Particular attention will be paid to the recycling concepts for water, oil and batteries. It will also be fully compliant with the Dubai Municipality Sustainability requirements and in line with the vision of HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to promote Dubai’s sustainable development by 2020.
The new facility will embody all elements from BMW Group’s ‘Future Retail’ Strategy, a series of latest customer engagement features put in place to help BMW and MINI stand out in a competitive market.
These will include: a Mobile Customizer, an iPad App enabling live car configuration and demonstration during consultations, and a Virtual Product Presentation. Virtual Reality (VR) and Augmented Reality (AR) services will allow customers to immediately bring up lifelike, three dimensional images of any BMW or MINI model on a smartphone or tablet, via which they can walk around them, open doors, and even ‘step into’ the vehicles. Using the visualisation tool, customers can also customise cars, and see the full range of product options on the spot. In addition new employee roles will allow AGMC to evolve the way in which it interacts with customers in the sales process. This includes Product Geniuses - experts whose sole role is to educate car shoppers about the various choices, explain the products and help the customer to understand them in more detail.
Every element of the customer journey has been considered and elevated to deliver a completely redesigned physical experience to the showroom, with a new furniture layout that will create a modern, warm, open and friendly atmosphere. In addition, an enhanced aftersales facility will include 38 work bays, 16 of which will be Fastlane. Service consultations directly at the vehicle will now happen in a premium environment and our customers will be able to relax in luxurious lounges while waiting for their car to be serviced.
“BMW Group’s long and successful relationships with the importers in the Middle East are the pillars of our success in this region. AGMC has been our partner for more than four decades and constantly invests in our brands to ensure that customers get true premium experience in sales and service,” said Johannes Seibert, Managing Director of BMW Group Middle East. “The new BMW and MINI dealership in Dubai Motor City is the next step of our customer centric expansion strategy. Catering for our customers in the south of Dubai, the new facility will take BMW and MINI brand experience to new levels, and be an icon for the premium car dealership of the future. “
In addition to the new multi-million Dubai Motor Show facility, AGMC has invested more than AED 100 million over the past five years across all areas of the business to cater for the growth of the BMW Group brands and to enhance the overall customer experience. This includes the opening of new facilities in Fujairah and Deira, and the expansion of its Sheikh Zayed Road showroom in 2011 and most recently March 2016, which saw the inauguration of a new workshop for BMW and MINI at the flagship facility, with 22 work bays, an exclusive MINI workshop, in-house training center and 250 parking slots.
ABOUT AGMC: The official BMW Group importer for Dubai, Sharjah and the Northern Emirates
For over 42 years, AGMC has delivered premium automotive products and services to its customers as the exclusive importer for BMW Group cars and Motorrad in Dubai, Sharjah and the Northern Emirates. Established in 1976, AGMC has now become one of the most important markets for BMW Group Middle East.
Currently, AGMC has 26 sales and service facilities across Dubai, Sharjah and the Northern Emirates. These include four BMW showrooms, four MINI Showrooms, two Rolls-Royce Motor Cars showrooms for new and Provenance cars, as well as the world’s first Rolls-Royce Boutique. In addition they have three Certified Pre-Owned car showrooms under the BMW Premium Selection Programme and one BMW Motorrad showroom. Service facilities include two body shops, six workshops and two car storage facilities and the only Rolls-Royce dedicated state-of-the-art aftersales facility. In 2016, AGMC were recognised as the highest selling dealership globally for Rolls-Royce.
AGMC is passionately committed to the communities it serves and demonstrates this with supporting activities and events which are helping nurture the potential of the region. For example, it has recently announced a three-year partnership with Art Dubai, and it is also a key supporter of the BMW Contemporary series - a local initiative exclusive for the Middle East, which aims to strengthen intercultural dialogue by providing artists platforms to share their work and stories. In addition, AGMC has a long-standing relationship with Dubai Police, through which the innovative BMW ConnectedDrive features are used with the aim of helping improve safety on the roads.
In 2017 AGMC welcomed its iPerformance models – a fleet of plug-in hybrid electric vehicles. With lower fuel consumption and Co2 emissions thanks to their high-performance electric motors, the new fleet of green, low-emission hybrid cars from AGMC is helping to carve a new path in the region’s approach to sustainably-led transport. Last year also saw AGMC become the proud provider of Emirates Airlines’ vehicle fleet, providing BMW 520i Tourings to all of the airline’s Business Class passengers.
BMW Facebook: www.facebook.com/BMWAGMC
BMW Instagram: www.instagram.com/bmw_agmc
BMW Twitter: www.twitter.com/bmw_agmc
MINI Facebook: www.facebook.com/MINIAGMC
MINI Instagram: www.instagram.com/mini_agmc
Rolls-Royce Facebook: www.facebook.com/RollsRoyceAGMC
Rolls-Royce Instagram: www.instagram.com/rollsroyce_agmc
Motorrad Facebook: www.facebook.com/MotorradAGMC
Motorrad Instagram: www.instagram.com/motorrad_agmc
AGMC Youtube: www.youtube.com/AGMC
For more information contact:
Natalija Norikova, National PR and Marketing Manager, AGMC
Telephone: +971 4 4050 240, Email: email@example.com
© Press Release 2018