NICE partners with Emakina to create an inspiring mobile shopping experience

As the majority of their web traffic was coming from mobile devices, they asked Emakina to build a unique user journey that would inspire their visitors

NICE partners with Emakina to create an inspiring mobile shopping experience

Dubai, United Arab Emirates: Retail homeware concept NICE owned by Al Fozan Holding Company is a pioneer in the furnishing industry. The brand's physical showrooms and e-commerce platform aim to provide consumers with everything they need to make a house a home. As the majority of their web traffic was coming from mobile devices, they asked Emakina to build a unique user journey that would inspire their visitors.

The Saudi-based brand had previously made significant investments to create a digital commerce platform. But with the Kingdom having one of the youngest populations and highest internet and mobile penetrations in the world, they were seeking to develop an exceptional, personalised app. After conducting several UX/UI workshops with Nice to explore best practices and local needs, Emakina built an app that delivered an inspiring user experience.

“We wanted to develop the mobile app to give our customers a seamless shopping experience across all touchpoints. The combined efforts between NICE and Emakina’s team has resulted in a mobile interface that allows our customers to enjoy a fluid, intuitive, experience. This is a great milestone in our digital transformation journey, we are eager to further grow and enhance the app in partnership with Emakina.” - Hisham Fayad, Head of E-commerce at NICE

From a price-oriented desktop UX, Nice delivered an inspirational, lifestyle-focused mobile app.  Product collections are shown with a moodboard concept in mind, helping home makers discover beautiful products relevant to their personal style.

“Together with the NICE team we built a lifestyle app for customers to discover unique products and designs. One of our main objectives along this journey was to provide NICE with more flexibility and autonomy for their day to day content management. As a result, the app is fully dynamic, giving them the freedom to play with numerous design elements. Additionally, the app uses the same back-end as the NICE e-commerce website, which allows the team to have one single platform to deal with and ensures the app and website are always in-sync.” - Mounir Khallouk, Program Director at Emakina

 About Emakina

Emakina MENA is a full-service digital agency with global reach, with offices across the Middle East. Our technology, design and marketing experts work for clients to help them grow their business and brand value. Together, we gain the necessary user insights to develop highly effective strategies and creations. These include cutting-edge applications, websites, e-commerce projects, impactful content and campaigns. As the ambassadors for users, we place their expectations and requirements at the heart of any digital experience. We offer our customers and their brands a privileged relationship with their new leaders: the consumers of the digital age. Emakina.MENA is part of Emakina Group, a leading independent full-service digital agency group, uniting over 1000+ employees in 15 countries. 

About NICE
NICE was founded in 2011, another endeavor launched by Al Fozan Holding Company, a pioneer concept in the retail homeware sector, as a leading manufacturer and retailer of household items in the Kingdom. The main goal of “nice” is to provide customers with the best products from around the world, designed and selected by Saudi designers as well as a highly experienced purchasing team with multicultural backgrounds.NICE Showrooms are a unique shopping destination, with a geographic footprint in six cities spanning the Central, Eastern, and Western provinces.“Nice” is committed to delivering an inspiring shopping experience by providing the best options for both, traditional and modern Saudi homes.

For more information, please contact:
Younes Elaouad
Definition Agency 

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