Muscat: In its commitment to providing further convenience to its customers, Bank Sohar has extended working hours in its Avenues Mall Branch allowing customers to avail of the complete range of Bank Sohar’s products and services between 09:00am and 09:30pm, seven days a week.

The branch started operations with the new timings on Saturday 1st September 2018 in attendance of Mr. Ahmed Al Musalmi, CEO of Bank Sohar, Mr. Rajeev Arora, DGM and Head of Retail Banking, Mr. Khamis Al Rahbi, Senior AGM Retail Banking along with other senior management and branch employees. The Bank employees welcomed the first customer during the new timings, who in turn expressed how the new operation timings are very convenient for him and for many with busy schedule during the weekdays.

Mr. Ahmed Al Musalmi, CEO of Bank Sohar, said, “This is a milestone in our commitment to continually enhance services as a means of delivering greater convenience and added value to customers. We identified a new opportunity to meet the rising need of our customers, and provide them further convenience to match their changing lifestyles as we strive to innovate through best practices. We are customer oriented and aspire to be the most customer centric bank in Oman for our customers.”

Bank Sohar’s commitment to service centered innovations has ensued throughout 2018 with the extension of its operational network to 31 branches now offering value-added efficiencies, in addition to cash withdrawal services at over 1,000 ATM under the OmanNet network across Oman.

“Our branches and all other delivery channels are our primary focus in our work to achieve banking excellence amidst fast evolving customer demands and will continue to observe proactive change on a national scale to meet our customers’ expressed and latent requirements.” added Mr. Ahmed Al Musalmi.

On the other hand, Mr. Rajeev Arora, DGM and Head of Retail Banking at Bank Sohar said: “Our customers continue to inspire us to serve them in new innovative ways and we are happy to extend our working hours in the Avenues Mall Branch to evenings during weekdays and remain open even during weekends. We thank them for that and we have already seen positive response from many of them. We are determined to maintain our innovative pace to truly translate what we mean by the ‘Year of You’”.

Keeping up with its customers evolving routines in the digital age, Bank Sohar’s e-channels – including SMS, Internet and Mobile Banking services, and a specialized app for Android and iOS devices – also enable customers to access their bank anytime, anywhere. The Bank also maintains an active online presence through social media with accounts catering to customers’ increased engagement on Facebook, Twitter, and Instagram, as well as through Bank Sohar’s website.

For more information on Bank Sohar visit www.banksohar.net  or call 24730000. You can also follow the bank on Facebook at www.facebook.com/excel.banksohar , Instagram at www.instagram.com/banksoharexcel , or join the conversation on Twitter @banksohar_excel.

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© Press Release 2018

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