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|30 December, 2018

Emirates Islamic launches Cardless Cash Withdrawal feature via its Mobile Banking App

Customers can now initiate the cash withdrawal from the Bank's Mobile Banking App and the funds can then be withdrawn from any Emirates Islamic ATM without using a debit or credit card.

Emirates Islamic launches Cardless Cash Withdrawal feature via its Mobile Banking App

Dubai: As part of its commitment to provide the best customer experience in digital banking, Emirates Islamic, one of the leading Islamic financial institutions in the UAE, has introduced Cardless Cash Withdrawal - a unique feature available on the Bank’s Mobile Banking App.

Customers can now initiate the cash withdrawal from the Bank’s Mobile Banking App and the funds can then be withdrawn from any Emirates Islamic ATM without using a debit or credit card. This innovative service also allows the Bank’s customers to make transfers to recipients using only their mobile phone number. Beneficiaries will receive an SMS with a one-time PIN to withdraw the amount transferred from the closest Emirates Islamic ATM.

Commenting on the new service, Wasim Saifi – Deputy CEO, Consumer Banking and Wealth Management, Emirates Islamic said: “Emirates Islamic has been a pioneer in introducing digital innovations in the Islamic banking sector and we are extremely pleased to launch the Cardless Cash Withdrawal service for our customers. Cardless Cash Withdrawal provides a seamless banking experience for our customers, merging the convenience of our Mobile Banking App with the accessibility of our wide ATM network. Using this service, our customers can transfer cash instantly to anyone including individuals who may not have an account with us, who can then withdraw the cash without a Credit or Debit Card from any Emirates Islamic ATM. We are confident that this service will bring increased convenience to our customers.”

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About Emirates Islamic:

Emirates Islamic (DFM: EIB), part of Emirates NBD Group, is one of the fastest growing banks in the UAE. Established in 2004 as Emirates Islamic Bank, the bank has established itself as a major player in the highly competitive financial services sector in the UAE.

Emirates Islamic offers a comprehensive range of Shari’a-compliant products and services across the Personal, Business and Corporate banking spectrum with a network of 60 branches and 208 ATMs/CDMs across the UAE. In the fast growing area of online and mobile banking, the bank has the reputation as an innovator, being the first Islamic bank to launch a mobile banking app and the first Islamic bank to offer Apple Pay in the UAE.

Emirates Islamic has consistently received local and international awards, in recognition of its strong record of performance and innovation in banking. The bank won the prestigious Euromoney award for innovation in Islamic Finance in 2015 and Global Finance’s Innovator in Islamic Finance award for EI trade, the world’s first Shari’a-compliant online trade finance and supply chain platform. The bank has won several industry accolades in 2017, including Service Olympian Award for ‘Most Improved Website’ and ‘Best Social Media Reach’. In 2018, Emirates Islamic was named ‘Best Islamic Bank” in the UAE by Global Finance and ‘Best Islamic Banking Brand’ by Global Brands Magazine. The bank has also claimed the ‘Best Mobile Banking app’ award, and the ‘Best Islamic Card’ for its Emarati Credit Card at the Banker Middle East Product Awards 2018.

As part of its commitment to the UAE community, the Emirates Islamic Charity Fund provides financial aid to those in need, with a focus on food, shelter, health, education and social welfare contributions.

For further information please visit www.emiratesislamic.ae

Or please contact:

Amina Al Zarooni

Media Relations Manager, Emirates Islamic

Tel: 971 4 4397430; Mob: 971 56 6405080

Email: AminaAlZarooni@emiratesislamic.ae

Tricia Kaul | Batoul Al Beitouni

asda’a bcw, Dubai, UAE

Tel: 971-4-4507600, Fax: 971-4-4358040

Email: Tricia.Kaul@bcw-global.com | Batoul.AlBeitouni@bcw-global.com

© Press Release 2018

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